Beaumont Emergency Hospital Patient Access Manager - Beaumont Texas

Beaumont Emergency Hospital Patient Access Manager
- Beaumont Texas

Work Schedule : Monday
- Friday /As Needed

Job Status: Full Time

Reports To : CEO

Amount of

Travel Required:

None

Positions
Supervised : Patient Access Specialists

POSITION SUMMARY

Personally, or through delegation, facilitates the registration/admissions procedures for the facilities patients. The Patient Access Manager provides direct supervision to Patient Access Specialists . Responsible for scheduling and ensuring adequate coverage of the registration desk, monitoring the front desk quality, orientation of new employees and ongoing oversight of staff training. This position also includes responsibility for the creation of and adherence to established processes.

The overall goal of this position is to ensure high qua lity service for patients and the accuracy of information affecting both pre and post visit services.

ESSENTIAL FUNCTIONS

Reasonable
Accommodations
Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodation s may be made to help enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

• Ensures proper utilization of software and
• Offers guidance to employees related to point-of-service collections
• Creating and maintaining front desk
• Responsible for on-going staff education and
• Ensures to the highest level of accuracy and completeness of daily
• Ensures high level of quality services provided to
• Obtain the required patient co-pay in a respectful and dignified
• Ensure operational readiness of the front
• Greet all patients, visitors, and vendors who patron the facility in a welcoming Treat all patients, visitors, other business contacts and staff members professionally and with respect.
• Initiate the minimal guest co-pay for all patients in accordance established guidelines on the patient's insurance plans or collect payment for services in accordance with company
• When cash payments are received, place cash in a secure location as directed by
• Scan documents into the electronic health record (EHR) as directed by
• Perform daily tasks as a measure to ensure the appropriate and efficient operation of the front Such tasks will include but not limited to accurately creating patient registration records, labels, ensuring the completion of all registration paperwork.
• Ability to exercise sound judgment; apply effective written and oral communication techniques with all business contacts to include but not limited to guests, employees, vendors, members of administration, and the general pub l
• Answer phone calls timely and professionally as May be required to route phone calls accurately throughout the facility as needed.
• Verify various types of insurance and co-pays in accordance with company policies and Collect co-pays in accordance with established company policies and procedures
• Perform routine measures to ensure compliance relative to iss ues applicable to the preservation, accuracy, and completeness of all patient charts.
• Reconcile financial logs and cash ledger . Make deposits of cash as needed and ensure that the cash box does not exceed the established cash limits. Make appropriate notations of transactions on the financial
• Ensure completeness and accuracy of daily patient financial logs. Make corrections of errors and missing information.
• Compile data o r information as
• Maintain confidentiality of patient related issues and medical records outlined by HIPAA and company Maintain confidentiality of company and employee information as outlined in company policies.
• Comply with attendance standards and routinely attend required staff Able to wo rk various…