Director, Clinical Operations

Director, Clinical Operations

Department: Clinic Operations

Employment Type: Full Time

Location: 3570 College St, Beaumont, TX 77701

Reporting To: Jaime Melkonoff

Compensation: $90,000 - $130,000 / year

We are seeking a hands‑on, operationally focused Director of Operations to lead and integrate Astrana’s operational strategy into a newly acquired network of Value‑based care clinical sites.

As a key leader within Astrana Health, this individual will play a critical role in stabilizing operations, supporting provider engagement, optimizing processes, leveraging analytics, and implementing scalable solutions that deliver measurable impact across a multi‑site clinic network. The Director will partner closely with clinic leadership to ensure continuity of care and drive performance improvement.

This role is ideal for someone who thrives in a fast‑paced, high‑growth, transitional healthcare environments and has experience with clinic integrations. The right candidate brings a strong ability to execute, standardize, and lead through analytical capabilities, operational leadership experience, and a passion for improving performance through data, automation, and innovation.

• Put Patients First
• Empower Entrepreneurial Provider and Care Teams
• Operate with Integrity & Excellence
• Be Innovative
• Work As One Team

• Oversee operations across a multi‑site clinical network, ensuring efficient workflows, high performance, and compliance with organizational standards
• Lead post‑acquisition integration efforts, ensuring a smooth transition of employees, providers, and workflows
• Stabilize clinic operations by addressing gaps in staffing and workflow while identifying operational inefficiencies, developing solutions, and implementing process improvements to enhance scalability and performance
• Partner with clinical and operational leaders to optimize resource utilization, reduce claim denial rates, and maximize revenue opportunities
• Ensure compliance with organizational, regulatory, and quality standards
• Ensure effective utilization of Athena EMR and other operational systems
• Standardize workflows and implement best practices across clinic sites
• Leverage data tools (e.g., EMRs such as Athena, SQL, Power BI) to generate actionable insights and inform operational decision‑making
• Build and maintain dashboards tracking key performance indicators such as claim denials, clinic throughput, patient satisfaction, and financial performance
• Conduct quantitative analysis to identify trends, diagnose root causes, and recommend data‑driven solutions
• Lead cross‑functional initiatives from concept through execution, ensuring clear objectives, timelines, and measurable outcomes
• Develop and implement action plans to address high‑priority operational challenges
• Drive innovation by automating manual processes using tools such as Microsoft Power Automate, Python, or advanced Excel
• Lead and develop clinic managers and front‑line employees to meet operational goals and performance expectations
• Foster a culture of accountability and continuous improvement by providing clear expectations, coaching, and ongoing performance feedback
• Support workforce stability and engagement during and after post‑acquisition transition

• 8+ years of progressive experience in healthcare operations, data analytics, or a related field (managed care or health tech experience preferred)
• Proven experience leading clinic operations, integrations, or turnaround efforts
• Strong quantitative and analytical problem‑solving skills, with the ability to provide data‑backed insights
• Hands‑on experience with data tools such as SQL, Power BI, and advanced Excel (Power Query, VBA)
• Demonstrated success managing multi‑site operations in a fast‑paced, high‑growth environment
• Excellent communication and stakeholder management skills
• Demonstrated ability to lead teams through change and ambiguity

• Experience with EMR systems (eClinicalWorks strongly preferred)
• Technical experience with SQL, Python, or automation tools such as Microsoft Power Automate
• Background in engineering or technical roles with the ability to bridge business and technical stakeholders

• Execution‑focused leader who can stabilize and scale operations quickly
• Structured thinker with a passion for operational excellence, continuous improvement, and community care
• Strong collaborator who can influence cross‑functional stakeholders
• Calm and decisive in high‑change, fast‑moving environments
• Proactive problem‑solver who identifies challenges and drives solutions independently

• Hybrid work environment with regular onsite expectations
• Field‑based role with regular presence across clinic locations in Beaumont and Port Arthur, TX
• Ability to work in a dynamic, fast‑paced environment and adapt to evolving business priorities