Front Desk Administrator - Beaumont, Texas

Summary

The Workforce Group, a LEMOINE company, is currently seeking organized, solution-focused individuals to serve as Front Desk Administrators in support of our Emergency Response Logistics Support Reservists Cadre Team. In this role, you will be responsible for managing the check-in and check-out process of linemen and field staff deployed to assist in disaster recovery operations. Front Desk Administrators serve as a critical point of contact for ensuring smooth hotel transitions, resolving rooming issues, and delivering a high standard of service to field personnel.

These are seasonal positions that may require travel on short notice, generally lasting from several days to a few weeks and possibly 30 days or more, depending on disaster response needs. Ideal candidates will be available to deploy within 24 to 72 hours of notification.

Location:

Disaster Response Locations in Texas.

• Greet and assist deployed personnel during hotel check-in and check-out processes.
• Set up check-in areas, including tables, signage, and posted reminders for guests to pack their bags or prepare for departures.
• Distribute room keys and track assignments using digital or paper rosters.
• Maintain accurate lodging records and ensure real-time updates of occupancy data.
• Communicate directly with hotel staff to confirm reservations and resolve availability issues.
• Assist with locating alternate accommodations for linemen if hotels are over capacity.
• Provide guidance and clear instructions to incoming and outgoing personnel.
• Troubleshoot lodging-related problems and, when necessary, escalate complex issues to the logistics team.
• Support field operations by collaborating with logistics, administrative, and supervisory teams.
• Perform other job-related duties as assigned.

• A high school diploma or equivalent is required.
• Previous experience in hospitality, hotel operations, customer service, or logistics coordination is preferred.
• Comfortable managing fast-paced interactions, solving lodging-related issues, and using technology to maintain accurate records.
• Strong administrative and organizational skills are required.
• Ability to remain professional, courteous, and helpful in high-demand environments.
• Problem-solving mindset with a focus on providing timely and effective solutions.
• Excellent verbal and written communication skills.
• Comfortable working irregular hours, including nights, weekends, and holidays during deployments.
• Proficiency with Microsoft Office and mobile communication tools is preferred.
• Valid driver's license and reliable transportation is required.

We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.