Foster Care Case Manager

Overview

The Case Manager is responsible for the treatment and coordination of services to foster/adopt children and their biological families in conjunction with the foster/adopt family.

• Medical, dental, vision, and supplemental insurance options, including HSA match for qualifying contributions.
• Parental Paid Leave
• Retirement savings plan with company match.
• Paid time off and holiday pay.
• Mileage reimbursement.
• Tuition reimbursement available.
• Company sponsored learning and development

• Facilitate placement of children in foster and adoptive homes and ensure intake paperwork is signed and entered into electronic case management system within time frames outlined in Arrow policy and procedures.
• Participate in development of assessment, treatment planning, service delivery, discharge, and aftercare as determined by child’s service package.
• Assist and monitor families in compliance with licensing/regulatory standards to maintain service package requirements and credentialing.
• Implement Pre-Admission Assessment and Individual Treatment Plans in conjunction with foster parents, clients and treatment team.
• Provide consultation for foster parents, adoptive parents, biological parents, respite provider, childcare staff, and other caregivers, as indicated.
• Maintain accurate, timely, and complete case notes, billing documentation, treatment plans, progress notes, and other documentation according to licensing, accreditation, and agency standards.
• Attend trainings and meetings as required.
• Serve as the child’s education liaison with the referral agency and foster parents.
• Participate in case planning conferences, Professional Consulting Team, school meetings, court hearings, staffing, etc., as appropriate, for cross system collaboration.
• Maintain regular contact with family and child and monitor psychological, mental, emotional, physical, and environmental well‑being through phone contacts, email, and home visits according to licensing, accreditation and agency standards.
• Help families develop a therapeutic milieu conducive to healthy child development in accordance with the agency’s treatment model.
• Provide crisis intervention as needed to prevent escalation of high-risk behavior, relapse, hospitalization, placement disruption, and other negative outcomes on a 24‑hour on‑call basis.
• Coordinate care of the child with the medical consenter and participate in STAR Health Coordination applicable only in TX.
• Complete all discharge summaries and provide after‑care services as required by youth’s service package.
• Maintain child and/or family records in Arrow’s electronic client information system utilizing assigned Arrow technology resources.
• Utilize Arrow cell phone mobile data hotspot for in‑field access to Arrow’s client information system to complete documentation in accordance with job workflow.
• Conduct quarterly evaluations, create corrective action plans and monitor foster home for safety and compliance.
• Maintain Family Training Plan for assigned families.
• Perform all duties within contract, state and federal regulations, company policy, and regulatory agency standards.
• May be required to drive vehicles, be insurable with our auto insurance provider, and complete company vehicle training.
• Other duties may be assigned as necessary.

Bachelor’s Degree in Social Work, Social Services, or a related field and at least 1 year of experience working with children and families. Master’s Degree preferred.