Guest Services , Ballfields | Part-Time | Doggett Ford Park

Position Summary

Guest Services Staff, Ball fields provides customer and guest service for players and guests at the ball fields and other events at the Doggett Ford Park complex. This position is geared towards the ball fields but provides additional opportunities to work at the complex.

This role pays an hourly rate of $11.00-$15.00.

Position will remain open until August 7, 2026.

401(k) savings plan, 401(k) matching.

• Providing excellent customer service to all guests by maintaining a friendly, professional, and helpful demeanor at all times.
• Accurately scanning and verifying tickets to ensure proper entry into the facility while maintaining efficiency during high‑volume periods.
• Maintaining an accurate count of guests entering and exiting the venue to support event operations and capacity management.
• Providing guest and event services, including greeting guests upon arrival, offering directions or assistance, and creating a welcoming environment.
• Enforcing complex rules, policies, and safety regulations in a consistent, respectful, and professional manner.
• Remaining attentive to guest needs and safety concerns, proactively identifying and addressing potential issues to ensure a safe and enjoyable experience.
• Assisting supervisors and managers with operational tasks and event‑related needs as required.
• Delivering excellent customer service to both internal team members and external clients, contributing to a positive and collaborative work environment.
• Demonstrating flexibility and willingness to complete additional tasks or responsibilities as assigned to support overall event success.

• High school diploma or equivalent required.
• Previous experience in sports, recreation, or safety‑related roles is preferred.
• Familiarity with baseball and/or softball is strongly preferred.
• Capability to work both independently and collaboratively as part of a team.
• Strong verbal and written communication skills with the ability to interact effectively with guests and team members.
• Availability to work nights, weekends, and holidays as required by event schedules.
• Demonstrated understanding of and adherence to facility operating procedures and guidelines.
• Reliable attendance and punctuality are essential for this role.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.