Service Dispatch & Customer Care Coordinator

Gallo Mechanical, LLC, located in Beaumont, Texas, is seeking a dedicated Customer Service Representative (CSR) to support daily service operations and ensure high customer satisfaction. The CSR will coordinate service calls and act as the primary contact between customers and technicians.

The ideal candidate will have a high school diploma, preferably an associate degree, with over two years of customer service experience, particularly in construction or field services. Proficiency in Microsoft Office and strong organizational abilities are essential for managing schedules and documentation effectively.