Student Support Specialist, Title III

Student Support Specialist, Title III

The Student Support Specialist, Title III supports the Title III Strengthening Institutions Program (SIP):
Embracing Individual Paths and Unique Backgrounds by assisting STEM majors with persistence, re-enrollment, and academic progress. This position emphasizes responsive student support, academic navigation assistance, program participation, and accurate documentation to support student success initiatives. Special

Note:

We are unable to provide visa sponsorship for this position. Candidates must be authorized to work in the United States without the need for sponsorship now or in the future.

Student Support and Case Management:

• Conduct outreach to STEM students to support retention and academic progress.
• Assist students with success planning, follow-ups, and ongoing case tracking.
• Guide students who stopped enrollment through re-enrollment processes and academic transitions.
• Provide assistance with academic and institutional procedures as needed.

Academic and Administrative Navigation:

• Assist students with course planning questions and credit transfer inquiries.
• Provide guidance on financial aid processes and institutional resources.
• Facilitate connections with campus offices that support student academic needs.

Participation in Student Success

Activities:

• Support workshops, study skills sessions, mentoring activities, and other student success events.
• Participate in training related to student engagement practices and institutional support strategies.

Documentation, Reporting, and Administrative Support:

• Maintain accurate records of outreach, student contacts, and case documentation.
• Work with the Data Analytics Specialist to assist with tracking and reporting requirements.
• Provide support to the Director in completing program-related administrative tasks.

Minimum Qualifications:

• Bachelor's degree in education, counseling, social work, human services, or a related field.
• Experience working with a range of student populations.
• Effective communication and organizational skills.
• Effective follow-up and time management skills.
• Ability to work collaboratively with multiple departments.

Desired

Qualifications:

• Experience in higher education student services, advising, retention, or case management.
• Experience supporting STEM student success initiatives.

Key

Competencies:

• Understanding of college student support services and academic progress strategies.
• Knowledge of academic policies and institutional procedures.
• Case management, advising, and documentation skills.
• Clear oral and written communication.
• Ability to coordinate student activities and workshops.
• Ability to establish rapport with students and campus partners.
• Ability to manage multiple responsibilities with accuracy.
• Ability to work independently and as part of a team.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Frequent use of hands for typing, data entry, and operating office equipment.
• Occasional standing, walking, and moving between campus offices or buildings.
• Ability to communicate effectively in person, by phone, and via electronic communication.
• Ability to lift and carry materials weighing up to 15 pounds (e.g., files, workshop materials, event supplies).

Special

Note:

We are unable to provide visa sponsorship for this position. Candidates must be authorized to work in the United States without the need for sponsorship now or in the future.

Who We Are:

Home to more than 18,000 students, Lamar University is among the fastest growing Texas colleges and universities. LU is a member of The Texas State University System, which is the first higher education system of Texas and maintains the lowest average tuition and fees of any university system in Texas. With more than 120-degree options and a community that cares, Lamar students are always proud to be Cardinals.

Lamar University strives to educate leaders, demonstrate excellence in student learning and career readiness, and pursue research with relevance. Lamar University is committed to fostering an environment of teamwork where all students, faculty, and staff can learn, work, and become a part of our community.

Lamar University is An Equal Opportunity Employer

Lamar University is proud to provide employment preference to veteran applicants in accordance with Texas 805 Government Code, Section 657.003.

This position is security-sensitive and thereby subject to the provisions of the Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information.