Director, Center Academic Success

Job Summary

The Director of the Center for Academic Success (CAS) serves as a manager and leader within the Division of Enrollment Management and Marketing, providing strategic leadership for the development, implementation, assessment, and continuous improvement of academic support and transition services for undergraduate students at Lamar University. The Director oversees existing programs and services while identifying opportunities to expand learning resources, retention, and student success initiatives that enhance student achievement, persistence, and graduation outcomes.
Working collaboratively with university administrators, faculty, staff, and other stakeholders, the Director facilitates the development and execution of retention-focused programming and initiatives across the institution. The Director is responsible for assessing program effectiveness through data-informed evaluation, managing departmental budgets and resources, and communicating program outcomes and impact to the university community. Additionally, the Director oversees the hiring, training, supervision, and evaluation of professional staff, paraprofessional staff, and student employees who support the programs and activities of the Center for Academic Success.
The Director is responsible for promoting the mission, vision, and organizational goals of CAS and serves as its primary representative at Lamar University and within the surrounding community. Through leadership, collaboration, outreach, and advocacy, the Director advances awareness, engagement, and utilization of student success programs and resources while supporting the university's commitment to student achievement and institutional excellence.
Special

Note:

We are unable to provide visa sponsorship for this position. Candidates must be authorized to work in the United States without the need for sponsorship now or in the future.

• Oversee all CAS programming, activities, and initiatives
• Oversee hiring, training, and supervision of CAS staff.
• Partner with campus administrators and university personnel to advance the visibility and impact of CAS programs and initiatives. Foster meaningful engagement with students to encourage participation in programs, activities, and services that support student success. Coordinate advertising, marketing, and promotional efforts to increase awareness and utilization of CAS offerings throughout the campus community.
• Assess and evaluate the effectiveness of CAS programs, services, and strategic initiatives through detailed analysis of institutional data, student outcomes, and performance metrics. Generate and disseminate regular and annual reports that support accountability, accreditation, strategic planning, and continuous improvement efforts.
• Review, develop, and implement policies and procedures for CAS programs and activities. Revise existing policies and protocols as needed.
• Facilitate the professional development of CAS staff and institutional retention personnel on current learning assistance and academic support methods, practices, and emerging trends to ensure the delivery of effective, evidence-based student success services.
• Maintaining, reviewing and monitoring CAS budgets, expenditures, and assets.

• Bachelors degree from a regionally accredited college or university.
• At least five (5) years of experience in academic support, instructional support, or student supports services in the education setting.

• Masters degree preferred in related field.
• Seven (7) to ten (10) years of progressive professional experience in academic support, instructional support, academic advising, or student support service areas in the higher education setting.
• Experience managing, coordinating, and supervising academic support or student service programs and initiatives as they relate to student persistence and degree completion.
• Experience managing, training, mentoring professional, paraprofessional, and student staff.
• Experience in the management/oversight of departmental and programmatic budgets.
• Experience coordinating Progress Report and Early Alert processes/workflows.
• Experience in planning, developing, executing and assessing academic support programs and learning resources related to but not limited to tutoring, supplemental instruction, and academic coaching.
• Experience with advising, student record, and academic support systems (Banner, Degree works, Navigate, Slate, etc.)
• Experience with learning…