Patient Benefits Representative

Overview

The US Oncology Network is looking for a Patient Benefits Representative to join our team at Texas Oncology
. This full-time position will support the Medical/Radiation Oncology Department at our 3070 College #301 clinic in Beaumont, Texas. Typical work week is Monday through Friday, 8:30a - 5:00p.

Note from Hiring Manager
:
Texas Oncology - Beaumont offers the opportunity to work in a dynamic, high-volume oncology clinic where no two days are the same. You'll be part of a supportive team dedicated to helping patients navigate their financial journey so they can focus on what matters most—their care. Our leadership team is committed to creating an environment where employees feel valued, supported, and empowered through open communication, collaboration, and professional development.

If you're looking for meaningful work, a strong team culture, and opportunities to grow, we'd love to have you join us.

This position will be a level 1 or Sr depending on relevant candidate experience.

As a part of The
US Oncology Network
, Texas Oncology delivers high-quality, evidence-based care to patients close to home.
Texas Oncology is the largest community oncology provider in the country and has approximately 530 providers in 280+ sites across Texas, our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today—at Texas Oncology, we use leading-edge technology and research to deliver high-quality, evidence-based cancer care to help our patients achieve “More breakthroughs.

More victories.” ® in their fight against cancer.

Today,
Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis.

The
US Oncology Network is one of the nation’s largest networks of community‑based oncology physicians dedicated to advancing cancer care in America.
The
US Oncology Network is supported by Mc Kesson Corporation focused on empowering a vibrant and sustainable community patient care delivery system to advance the science, technology, and quality of care.

The Patient Benefits Representative, under general supervision is responsible for educating patient on insurance coverage and benefits. Assess patients financial ability; may educate patient on assistance programs. Updates and maintains existing patient new insurance eligibility, coverage, and benefits in system. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards, and US Oncology’s Shared Values.

The essential duties and responsibilities (including, but not limited to):

• Prior to a patient receiving treatment; obtains insurance coverage information and demographics; educates patient on insurance coverage, benefits, co-pays, deductibles, and out-of-pocket expenses.
• Assess patients ability to meet expenses and discusses payment arrangements. May educate patients on financial assistance programs as well as identify sources and provide assistance with completing forms. Based upon diagnosis, estimated insurance coverage, and financial assistance, completes Patient Cost Estimate form.
• Completes appropriate reimbursement and liability forms for patient’s review and signature. Forwards appropriate information and forms to billing office.
• Responsible for obtaining, from Clinical Reviewer, insurance pre-authorization or referral approval codes prior to each treatment.
• Review patient account balance and notify front desk of patients to meet with
• Ensure that patient co-pay amount is…