IT Field Services Technician
Job in
Beaumont, Jefferson County, Texas, 77726, USA
Listed on 2026-06-14
Listing for:
ComTec Information Systems (IT)
Full Time
position Listed on 2026-06-14
Job specializations:
-
IT/Tech
IT Support, Desktop Support, Technical Support, Network Administrator
Job Description & How to Apply Below
Job Title
IT Field Services Technician
LocationBeaumont, TX
Work CategoryFull time at client site
Responsibilities- Coordinate, monitor, and resolve all desktop support activities, including installations, upgrades, hardware, software, OS configuration, and troubleshooting.
- Perform onsite analysis, migration, maintenance, and repair of desktops, laptops, servers, and network hardware (routers, switches), ensuring smooth transitions.
- Maintain Windows 10/11 OS, along with network devices, printers, and related peripherals.
- Support network hardware deployments, upgrades, and migrations.
- Build, configure, and support desktops, laptops, and network equipment per customer specifications.
- Ensure secure and efficient data transfer during migrations or upgrades.
- Assist with Service Now requests and incident tickets, and document processes.
- Troubleshoot hardware, software, and connectivity issues onsite.
- Support remote troubleshooting and preventive maintenance, including Citrix environments.
- Assist with asset recovery, decommissioning, and inventory management following standard procedures.
- Support extended hours, outages, and emergency responses with attention to safety and compliance.
- Maintain knowledge of Cisco VoIP, UPS configurations, and integration with network systems.
- Provide high-quality customer service and effective communication with clients and team members.
- 5+ years of experience as an IT Field Services Technician.
- Proficient in installing, configuring, and maintaining IT and network hardware, including routers, switches, servers, and workstations.
- Familiar with Windows 10/11, LAN/WAN, network troubleshooting, and Citrix environments.
- Experience with network deployments, upgrades, migrations, and asset management.
- Familiarity with Service Now is a plus.
- Ability to lift up to 50 lbs., assist with hardware installation and movement.
- Good oral, written, and interpersonal skills.
- Willingness to travel within Louisiana as needed.
- Ability to complete assessments and support extended hours and emergencies.
- A+ Certification recommended.
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