Gainsight Admin & Customer Journey Optimization Analyst
Job in
Beaumont, Jefferson County, Texas, 77726, USA
Listed on 2026-08-22
Listing for:
World Wide Technology
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
-
Customer Service/HelpDesk
Job Description & How to Apply Below
World Wide Technology (WWT) in Beaumont, TX, seeks a Customer Experience Operations Analyst to own Gainsight administration, map the customer digital journey, and use data-driven insights to boost client success.
You will configure and maintain Gainsight, design reports and dashboards, create periodic surveys, and collaborate with cross-functional teams to implement CX initiatives and improve engagement across the customer lifecycle.
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