Account Supervisor, Janitorial Services

Account Supervisor

The Account Supervisor is responsible for overseeing janitorial operations across assigned client accounts, ensuring service excellence, customer satisfaction, employee engagement, and compliance with company and client standards. This position serves as the primary point of contact for customers and field employees, managing daily operations, staffing, inspections, and performance to ensure contract requirements are consistently met.

Pay: $____ per hour. The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.

401(k) – You become eligible to make personal contributions beginning the first of the month following 30 days of employment. You become eligible for the ABM match beginning the first of the month following six months of employment. ABM matches your pre-tax and/or Roth contributions, dollar for dollar, for the first 3%. For the next 2%, ABM contributes $0.50 for each dollar you contribute.

Your contributions and match are immediately vested.

ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM

Employee Benefits:

Staff & Mgmt.

• Supervise and lead janitorial staff, including hiring, training, scheduling, and performance management
• Inspect work areas regularly to ensure cleanliness and compliance with company standards
• Assign daily tasks and monitor completion of cleaning duties
• Ensure proper use of cleaning equipment, chemicals, and safety procedures
• Maintain inventory of supplies and coordinate reordering as needed
• Address and resolve employee or client concerns in a timely manner
• Conduct safety meetings and ensure OSHA and company compliance standards are followed
• Track attendance, payroll inputs, and productivity metrics
• Communicate with management and clients regarding service quality and improvements
• Assist with cleaning duties as needed during staffing shortages or peak times

• High school diploma or GED required
• 2–5 years of janitorial or facilities services experience
• At least 1–2 years of supervisory or team lead experience preferred
• Knowledge of cleaning techniques, equipment, and safety standards
• Strong leadership, communication, and organizational skills
• Ability to work flexible hours, including nights, weekends, or holidays as needed
• Basic computer skills (timekeeping systems, reports, email)

Physical Requirements

• Ability to stand, walk, bend, and lift up to 50 pounds
• Frequent use of cleaning equipment and machinery
• Exposure to cleaning chemicals and varying environmental conditions

ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals.

Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM:
Driving possibility, together. ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and…