Field Operations Supervisor

Transco Rail Services.

As part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

Union Tank Car Company (UTLX) manufactures, leases, and repairs railcars in North America for railroads and industrial companies. With roots dating back over 125 years, we own and lease a diversified portfolio of approximately 120,000 tank cars and 10,000 freight cars, operate two tank car manufacturing facilities, and have a network of more than 110 full‑service and mini/mobile repair shops. Owned by Marmon Holdings, Inc.

and Berkshire Hathaway, we rely heavily on those with the aptitude, attitude, and entrepreneurial spirit to drive our success and are committed to attracting and retaining top talent. We offer competitive compensation, an excellent benefits package, and the opportunity to become part of a top‑notch team where enthusiasm, expertise, and progressive thinking are encouraged and valued.

The Field Operations Supervisor role is to provide value‑driven customer service by ensuring productive and efficient car repair operations at a site level. The supervisor unifies a talented workforce with strategic plans for achieving business expectations and meeting production demands set forth in partnership with the customer(s).

Manages and directs personnel, responsible for overall direction, coordination, and evaluation. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include safety, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• Lead the team and foster a culture centered on Safety and Quality.
• Actively support Safety and Quality initiatives, such as safety reviews, compliance training, and quality checks.
• Maintain appropriate presence with team and customer by conducting daily site walks to monitor progress, address issues, and ensure compliance with safety standards.
• Meet or exceed site performance goals, such as reducing repair turnaround time and increasing customer satisfaction, aligned with the company’s strategic plan and departmental goals.
• Maintain adequate staffing levels through effective recruitment, training, and scheduling to meet productivity needs and performance expectations.
• Effectively manage employee work schedules by ensuring adequate coverage to achieve appropriate work‑life balance and meet customer needs.
• Actively participate in Safety and Quality audits for ensuring regulatory compliance and customer expectations are maintained.
• Maintain car repair status reports for reviewing efficiencies, returning cars to service timely, and for providing real‑time updates to customers as required.
• Complete weekly report and KPI tracking, such as repair turnaround time and cost efficiency, for communicating site‑level operational and financial performance to the Regional Operations Manager.
• Lead a daily team huddle (toolbox talks) to review safety protocols, discuss daily goals, ensure site expectations and individual needs are clearly identified and ensure all employees are aligned with car repair plans and priorities.
• Support continuous improvement initiatives, including maintaining/establishing visual management processes.
• Identify employee training needs and coordinate resolution with appropriate resources.
• Ensure all billing is reported timely and accurately.
• Responsible for completion of new hire onboarding process, including 30, 60, 90 reviews and Tank University (a comprehensive training program) attendance for supporting employee development.
• Other duties as assigned.

• Knowledge of safety protocols and quality control processes.
• Ability to conduct and participate in safety and quality…