Truck Services Manager

Job Summary

Our Truck Service team comprises nearly 3,000 skilled technicians across the United States. With more than 280 locations, TA Truck Service has a strong foundation and a forward‑thinking vision. The Truck Service General Manager leads the profit center, oversees technicians, marketing, and operations, and ensures excellent customer service. The Manager coaches the team in troubleshooting, diagnosing, and repairing heavy‑duty trucks and trailers, and guarantees every traveler is returned to the road better than they came.

• Serve as a servant‑leader and inspire the team to meet and exceed performance standards, improving the Truck Service department.
• Develop a trusting atmosphere for feedback, coaching, and performance management according to company policy.
• Recruit, hire, train, and retain highly motivated employees, creating a culture of respect and recognition.
• Coach the team in troubleshooting, diagnosing, and repairing heavy‑duty trucks and trailers.
• Conduct visual inspections to ensure all products and services are available.
• Achieve financial objectives through effective management of people, product, service, and facility processes, focusing on revenue and profit.
• Lead payroll, accounting, inventory, and personnel documentation to ensure accuracy and compliance with state and federal laws.
• Adhere to safety standards and corporate vendor guidelines.

• High School Diploma (or GED) required;
  Associate’s or bachelor’s degree preferred.
• 5+ years of supervisory experience in convenience store, truck service, travel center, or related activities.
• Proficient planning and analytical skills, including understanding P&L, coverage ratio, budget, and expense reports.
• Excellent verbal and written communication skills.
• Ability to present business action plans and operational reports to management.
• Flexible to work nights, weekends, and some holidays in all weather conditions.
• Valid driver’s license required.

• Competitive salary and annual bonus opportunity.
• Medical, dental, vision, and life insurance.
• 401(k) with company match.
• Paid vacation and holidays.
• Tuition reimbursement.
• On‑site meal discounts.
• Wide variety of discounts on technology, travel, food, and fuel.
• Opportunity for growth and advancement with paid training.
• Relocation assistance (not required).

Pay Range: $0.00 – 0.00 annually. Pay will depend on responsibilities, duties, and experience.

The role requires talking and hearing, standing, walking, kneeling, stooping, bending, crouching, crawling, climbing, and occasional lifting up to 50 lb. Vision requirements include close, distance, color, peripheral, and depth perception.

Employee may be exposed to outdoor elements year‑round, fumes, particles, moving parts, vibration, noise, dirt, dust, grease, oil, gas, and high‑concentrated cleaning solutions.

Travel Centers of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender identity or expression, pregnancy, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information, or any other protected category. Individuals with a disability may request a reasonable accommodation related to the recruiting process.

Contact  for accommodations.