Complex Director

Job Summary

The Complex Director (CD) is responsible for the residential life functions of one or more residence halls. The CD fosters a safe and positive community environment that encourages students to develop their full potential. This position includes educational, supervisory, and administrative functions that promote student engagement, academic success, personal development, and a strong sense of community. Given the unique nature of this live‑in position, the position has a renewable contract for up to four years, ending on July 15 of each year.

Staff will be asked in March to make a commitment for the following year. Should a staff member be hired mid‑year, additional time to end on July 15 may be offered.

• Train, supervise, motivate, and evaluate the staff of Resident Assistants (RAs) and the staff of Desk Assistants (DAs).
• Coordinate weekly staff meetings with RAs at which information is communicated, ongoing training is offered, and team‑building opportunities are provided.
• Conduct weekly or bi‑weekly one‑on‑one meetings with RAs.
• Coordinate monthly all‑staff in‑services in conjunction with other Residence Life professional staff.
• Monitor and maintain an in‑hall duty rotation system.
• Oversee the management of a programming budget.
• Assist in the recruitment and selection of new student staff.
• Empower RA staff to resolve roommate conflicts, serving as a resource in the establishment of roommate contract agreements to mediate conflict.

• Responsible for all social media contact with students concerning Housing & Residence Life.
• Reports to the Assistant Director of Housing & Residence Life on social media outreach to students.
• Monitor and provide support and guidance in the implementation of a programming model put forth by the Office of Housing and Residence Life.
• Support the mission of the Office of Housing and Residence Life through purposeful programming initiatives.
• Support the academic mission of Lamar University.
• Attend and support hall programs, maintaining visibility throughout the hall community.
• Advise and develop the leadership skills of the Residence Hall Association (RHA).
• Create and maintain an environment conducive to respect for the environment and for one another.
• Adjudicate student conduct cases as the designated Director of Housing & Residence Life.

• Maintain an accurate roster of residents that is always up to date, coordinating occupancy verifications monthly.
• Serve as an active member of one or more committees designed to complete departmental projects.
• Attend Residence Life staff training at the beginning of each fall and spring semester.
• Process paperwork promptly in accordance with all policies and procedures.
• Issue violation notices and fine letters for housing and handbook violations.
• Maintain judicial records through effective use of student conduct software and by providing accurate student files.
• Create and manage the work schedules of RAs and DAs to maintain office/desk coverage.
• Meet one‑on‑one with Assistant Directors of Residence Life.
• Coordinate hall openings and closings.
• Facilitate room changes.
• Coordinate health and wellness checks throughout the fall and spring semesters.
• Ensure a safe environment with thorough facilities/security systems and prevention programming.
• Conduct weekly walk‑throughs and report ongoing facility and safety issues.

• Conduct routine facility inspections throughout the academic year and summer terms to ensure consistent evaluation, maintenance standards, and accountability across assigned residential spaces.
• Complete the key audit process at the end of all academic and summer terms to ensure accurate tracking, security, and accountability of all building keys within assigned areas.
• During the summer months, work with summer school, new student orientation, and/or summer conference housing.
• Inputting work orders timely into Star Rez system.
• Maintain open lines of communication with Facilities Management staff.
• Conduct fire drills in conjunction with Risk Management.
• Serve as a staff member from April to August in…