Cluster Group Sales Manager. Beaumont LilyLifestyle

Cluster Group Sales Manager

The Cluster Group Sales Manager position is based in the United States (TX or NY). The position sells to the corporate group market for both Rosewood Mayakoba and Rosewood Mandarina by prospecting, building relationships, and generating demand that leads to closing contracts in the corporate group and social segments. The manager will ensure that sales activities, top accounts and bookings are strategically focused on maximizing revenue for rooms, catering, spa and other ancillary revenue centers of the resort.

• Book business and exceed revenue goals selling accommodations, food and beverage, spa services and ancillary revenues within the corporate group/event segment
• Prospect for new business, build relationships, attend industry events/trade shows, and apply closing skills to secure business for the 2 resorts.
• Prepare correspondence to group accounts in timely manner.
• Account management using SFDC (Delphi) + sales/account revenue management software.
• Travel to strategic trade shows and customer events.
• Maintain expenses within the budgeted guidelines.
• Partners with counterparts to effectively manage the business opportunity.
• Responds to and manages larger and more complex incoming opportunities for the property.
• Focuses efforts on accounts with significant potential sales revenue.
• Develops effective and strategic sales plans and actions.
• Works with partners to develop creative ideas and proposals for events.
• Maximizes revenue by upselling suites, events and ancillary revenue.
• Understands the overall market – competitors' strengths and weaknesses, economic trends, supply and demand, etc. and knows how effectively and professionally sell against them.
• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
• Build and strengthen relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Provides excellent customer sales service, reflective of the Rosewood brand, in order to grow share of the account.
• Maintain knowledge of all Rosewood Hotels & Resorts to facilitate cross selling. Build relationship with sales counterparts from Global Sales Office and sister hotels to relay leads and requests. Communicate need dates to counterparts and Global Sales Office.
• Develops and facilitate execution of group contracts using professional legal knowledge and strategic negotiation.
• Coordinate all details of the sales process with the assistance of Group Sales Coordinator.

• Ability to travel and work independently
• Capable of planning and executing sales trips (local, domestic, international) including detailed follow through.
• Professional appearance & demeanor.
• Exceptional interpersonal skills, easily able to build rapport and trust with clients, partners and colleagues.
• Working knowledge of reservations and sales & catering systems.
• Pre-opening sales and operations experience.
• Knowledge of Delphi SFCD, Opera, Ideas, and Microsoft Office software.
• Familiar with travel throughout key US markets.
• Prepare reports pertaining to the operation of the group sales market to include, but not limited to the annual and monthly forecast, account production reports, sales activities and meetings.
• Partner closely with all related departments such as revenue management, marketing, group sales, e-commerce, and Operations to help guide overall property strategies and tactics as appropriate.
• Work with Rosewood Global Sales Organization and sister resorts to maximize opportunities for both resorts.

• Four-year college degree or equivalent education/experience
• Minimum 3 years sales experience in a related position in luxury hotel sales environment preferably for a Forbes 5 Star destination resort
• Relationships in the corporate incentive event market with planners from the United States is required
• Highly motivated and flexible, possessing the ability to take initiative and succeed under pressure.
• Incisive analytical skills and problem‑solving skills as well as the ability to objectively communicate troublesome spots ahead to the hotel's senior…