Service & Repair Manager

The Role

This is a player-coach leadership role responsible for the day-to-day operation of our service and repair shop in Beaumont. You'll lead a team of technicians and machinists while helping troubleshoot difficult repairs, reviewing tear-downs, supporting rebuild work, and ensuring repairs are completed safely, efficiently, and to OEM standards. The shop supports the repair and rebuild of industrial pumps, rotating equipment, and related components, along with in-house manual machining capabilities.

You'll be responsible for setting priorities, managing workflow, supporting the team, and maintaining high standards for quality, safety, and execution. This is a hands-on leadership role – you need enough pump and rotating equipment experience to troubleshoot difficult jobs, coach mechanics, and maintain credibility with the shop.

This role works closely with our Repair Coordinators (RC), Repair Engineers (RE), Sales Support Specialists (SSS), and Sales Engineers, who handle much of the quoting, documentation, and administrative side of the business. Your focus is on leadership, coaching, repair execution, quality, and keeping the operation running smoothly.

About Saladin Pump & Tencarva

Saladin Pump & Equipment has served industrial customers throughout Southeast Texas and Southwest Louisiana since 1985. Based in Beaumont, Saladin provides pumps, parts, mechanical seals, field service, repair, and related fluid-handling solutions and is a Factory Authorized Service Center for ITT Goulds Pumps.

Saladin is part of Tencarva Machinery Company, one of the largest and most respected distributors and OEM-authorized service networks in the pump and process equipment industry. Together, Saladin and Tencarva provide equipment distribution, applications engineering, OEM-authorized repair, field service, automation and controls, and custom fabrication for customers across a wide range of industrial markets.

What You’ll Be Responsible For

• Run the day-to-day shop operation, including pump rebuilds, rotating equipment repair, and machining work
• Lead the team and hold the standard in the shop – quality, pace, safety, and accountability
• Set priorities and manage repair schedules, shop workload, and throughput
• Review tear-downs, repair plans, and completed work to ensure jobs are done correctly
• Step in on tougher jobs when needed to support troubleshooting and rebuild work
• Work closely with internal teams (RC, RE, SSS, and Sales Engineers) to ensure repair scopes, parts, and timelines are aligned
• Communicate directly with customers when needed regarding job status, timelines, and repair issues
• Coordinate with internal teams on parts, outside services, and vendors to keep jobs moving
• Keep the shop organized, efficient, and running on schedule
• Maintain a strong safety culture and clean working environment

Why Join Saladin / Tencarva

• Annual incentive program
• Profit Sharing via 401(k)
• Earn up to 120 hours (3 weeks) of PTO per year - plus 10 paid holidays
• Saladin has served industrial customers throughout Southeast Texas and Southwest Louisiana since 1985
• Factory Authorized Service Center for ITT Goulds Pumps
• Tencarva is one of the largest and most respected distributors and OEM-authorized service networks in the pump industry
• Stable, growing company with perennially strong financials and no history of layoffs
• Long-term customer relationships with consistent demand for repair services
• Customer-oriented business with an emphasis on quality, craftsmanship, reliability, safety, and ethics
• Big-company resources with a local-shop feel. Family-oriented culture that respects life outside of work
• Realistic workloads and expectations – not a high-pressure production environment

Insurance benefits include medical, dental, vision,…