Front Desk Intake Eligibility Specialist/Beaver Dam, WI
Listed on 2026-10-05
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Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator
Front Desk Intake Eligibility Specialist provides frontline support in a community services setting, welcoming clients and processing eligibility applications for energy assistance. The role operates on the first shift, ensuring efficient client intake and collaboration with community partners.
Key Responsibilities:Greet clients warmly and create a welcoming environment
Process applications to determine eligibility for energy assistance
Answer incoming calls in a friendly and professional manner
Collaborate with community agencies
Attend community events as needed
Friendly, approachable demeanor with a customer-focused attitude
Ability to work independently and take initiative
Willingness to help clients, coworkers, and community partners
Computer and math proficiency
Outgoing personality
Previous non-profit experience is a plus
Health, dental, and vision insurance
401(k) retirement plan
Paid time off
#FSJANE
You enjoy greeting clients and creating welcoming environments. You have strong computer, math skills and independent initiative. You thrive collaborating with community partners and attending events
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