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Automotive Sales BDC Representative

Job in Beaver Dam, Dodge County, Wisconsin, 53917, USA
Listing for: Napleton Chevrolet Buick GMC Beaver Dam
Full Time position
Listed on 2026-09-18
Job specializations:
  • Sales
    Inside Sales, Appointment Setter/ Scheduler, CRM Systems & Management
Job Description & How to Apply Below

Automotive Sales BDC Representative
Napleton Beaver Dam Chevrolet Buick GMC | Beaver Dam, WI

About Us
Napleton Beaver Dam Chevrolet Buick GMC, part of the Napleton Automotive Group, is looking for a motivated, sales-driven BDC Representative to join our growing team. If you love connecting with people, thrive on the phone, and want to play a key role in keeping our sales floor full of qualified buyers, we want to hear from you.

What You'll Do

  • Respond promptly and professionally to incoming internet, phone, and chat sales leads
  • Make outbound calls to prospective and past customers to generate and schedule sales appointments
  • Follow up on sales leads and unsold showroom traffic using the dealership's CRM
  • Confirm scheduled sales appointments in advance to reduce no-shows
  • Maintain accurate, detailed records of all customer interactions in the CRM
  • Meet or exceed monthly appointment-set and appointment-show goals
  • Deliver a warm, professional experience on every call or message
  • Hand off qualified, well-prepared appointments smoothly to the sales team
  • Stay current on dealership inventory, incentives, and sales promotions

What We’re Looking For

  • No prior experience necessary — we'll train the right candidate; prior BDC, call center, or sales experience is a plus
  • Excellent verbal and written communication skills
  • Comfortable making a high volume of outbound calls each day
  • Self‑motivated, goal‑oriented, and coachable
  • Basic computer skills; comfortable learning CRM and dealership software
  • Ability to multitask and stay organized in a fast‑paced environment
  • Valid driver's license
  • Ability to pass a background check and drug screening
  • High school diploma or equivalent required

What We Offer

  • Competitive hourly base pay plus performance bonuses/commission for sales appointments set and shown
  • Ongoing training and coaching
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off
  • Employee vehicle purchase discounts
  • Opportunities for career growth within the Napleton Automotive Group

Schedule
Full-time; must be available to work some evenings and weekends based on dealership hours.

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