Service Advisor Needed for Fast Paced Department

Our company is a fast-growing, customer-focused automotive service center committed to delivering exceptional vehicle care. We pride ourselves on integrity, teamwork, and providing a positive experience for every customer.

We are seeking a professional, friendly, and organized Service Advisor to join our team. In this role, you will be the primary point of contact for customers, guiding them through their service experience and ensuring their vehicles receive the attention they need.

• Greet customers and clearly understand their vehicle concerns and service requests

• Provide accurate estimates, explain recommended services, and gain customer authorization

• Communicate effectively with technicians to relay customer needs and obtain vehicle status updates

• Keep customers informed throughout their service visit

• Prepare repair orders, invoices, and maintain proper documentation

• Handle customer concerns professionally and strive for complete satisfaction

• Promote maintenance and repair services that enhance vehicle safety and performance

• Previous automotive service advisor experience preferred (but not always required)

• Strong communication and customer service skills

• Basic automotive knowledge

• Ability to multitask in a fast-paced environment

• Comfortable using service management software

• Valid driver's license and clean driving record

• Competitive pay + performance bonuses

• Health, dental, and vision benefits

• Paid time off and holidays

• Ongoing training and career development

• A supportive, team-oriented workplace