Member Services Manager | Financial Wellness & Operations
Listed on 2026-07-20
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Management
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Finance & Banking
Universal 1 Credit Union (U1) is a not-for-profit financial institution that exists to create personal, community and financial wellbeing. Our way of life is centered on being Trustworthy, Friendly, and Reliable.
U1 PurposeWorking together on your journey to financial empowerment.
U1 MissionWhere U Come 1st!
U1 VisionBeyond What You Expect
Position PurposeOversee the delivery of a full range of services to members and ensure that members are effectively and professionally served following the U1 Values. This includes product and service support, making appropriate referrals, performing transactions, handling balancing, and providing excellent member service. Responsible for service center operational efforts such as following established policies and procedures and properly maintaining the facilities. Responsible for service center leadership which includes execution of the strategic plan, operations initiatives and achieving service center goals.
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