Showroom Manager

Job Details

Job Location:

The Greene Town Center - Beavercreek, OH 45401

Position Type:
Full Time

Education Level: High School

Salary Range: $33.10 - $40.00 Hourly

Travel Percentage:
Up to 25%

Job Shift: Any

Job Category:
Retail

We are a young-at-heart, fast-growing furniture company, dedicated to helping people fill their homes with Total Comfort. We design and innovate furniture solutions that are adaptable, washable, expandable, and delivered-right-to-your-door, allowing our customers to live the life they want to live.

Our Designed for Life mission started with Sacs, a seat so much better than your classic beanbag, made with repurposed Durafoam and designed to reduce environmental impact while providing imaginative, cloud-like comfort. From there, we expanded with Sactionals, a customizable modular sectional that can be endlessly rearranged to evolve with you.

Our product line has grown significantly, but our goal remains the same – to create truly adaptable, comfortable furniture that can be with you for life.

At Lovesac, we embody a culture that encourages team members to think and dream big. We call this Top Ambition. We aim to excel within our industry and make a meaningful impact on the world, driven by love and dedicated to promoting happiness in all aspects of our work.

As a Store Manager, you will create a welcoming in‑store experience and help customers design our products to fit their style and space. If you are passionate about sustainability and evolving products, love building relationships, and want to lead a team to extraordinary customer experiences, join our Retail Team.

• Build and develop a high‑performing team of Associates within a people‑first culture that encourages big dreams.
• Create and foster a respectful and inclusive team environment by welcoming and celebrating differences.
• Recruit, hire, mentor, and develop Associates to achieve results.
• Lead, coach, and inspire your team to achieve their goals using our Lovesac selling process and methods.
• Guide customers from first interest through to a completed transaction while managing quotes, closing sales, and maintaining post‑purchase relationships.
• Model and ensure your team has in‑depth knowledge of products, services, design features, and benefits, effectively demonstrating and educating customers.
• Nurture long‑term relationships and build brand loyalty and repeat business.
• Maintain an attractive store consistent with brand standards.
• Manage store operations and tasks including opening & closing, scheduling, inventory, point‑of‑sale transactions, marketing, promotions, and following all company standards.
• Champion company policies and operational procedures to maintain consistency, safety, customer satisfaction, and risk mitigation.
• Ensure you and your team are proficient in all company tools, systems, and in‑store technology.
• Analyze data to drive behaviors that deliver against goals and key performance indicators.
• Drive the store P&L with an understanding of business and financial concepts to support profitability.
• Build a culture of accountability by meeting personal and team sales goals, key performance indicators, and customer service standards.
• Anticipate, identify, and solve potential issues swiftly, escalating to supervisor when necessary.
• Resolve conflicts effectively to maintain a positive and productive environment.
• Support additional responsibilities as requested by Management.

Top Ambition, We All Win Together, Conscious Operations, Do Less and Do Best, Love Matters

Willing to Sweep Floors, Grit, Positive, Self‑Aware, Self‑Starting, Insatiable Learners, Transparency, Customer‑Centric

Build Customer Centricity, Drive Remark‑Able Results, Collaborate Effectively, Make Good Decisions, Demonstrate Self‑Awareness

• 18 years of age or older.
• High‑School Diploma or equivalent.
• Minimum of 2 years of management experience in a retail environment.
• Flexible schedule: evenings, weekends, and holidays.
• Effective use of technology for sales and customer support, including product demonstrations and internal CRM systems.
• Availability to…