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Retail Product Operations Manager

The Retail Product Operations Manager plays a key role in supporting global product and development teams to enhance agility, collaboration, and operational excellence. This role focuses on improving business processes, tools, and documentation to drive efficiency and ensure consistent execution across product management and creation activities.

Responsibilities include:

• Identifying opportunities to streamline and improve product and operational processes.
• Establishing and documenting best practices, process standards, and training materials.
• Partnering with global and cross-functional teams in Product, Design, Merchandising, Development, Planning, and Insights.
• Coordinating with functional leaders to align calendars, reporting, and key business milestones.
• Maintaining and updating detailed product calendars and operational reports.
• Delivering clear and actionable reporting through various communication tools and platforms.
• Creating and facilitating training sessions and procedural documentation.
• Developing and managing project plans including scope, resources, timelines, and risks.
• Ensuring successful and timely delivery of operational projects across multiple teams.
• Supporting process alignment initiatives and system improvements for ongoing product and brand work streams.
• Training teams to interpret and apply business data and analytics for decision-making.

Basic Qualifications:

• Bachelor's degree in Business, Operations, or a related field, or equivalent combination of education and experience.
• Minimum 5 years of experience in Product Management, Project Management, Operations, or Strategy.
• Strong knowledge of product creation and retail lifecycle from concept to consumer.
• Demonstrated success leading and delivering multiple projects in a fast-paced, cross-functional environment.
• Excellent written, verbal, and presentation skills with the ability to influence and collaborate across teams.
• Skilled in data gathering, problem-solving, and facilitating group alignment.
• Proficiency in Apple and Microsoft Suites (Keynote, PowerPoint, Excel – formulas, pivot tables, lookups).
• Experience using collaboration and project management tools such as Miro, Smartsheet, and Air Table.
• Passion for process excellence, simplification, and continuous improvement.
• Prior experience in the retail or sports product industry preferred.
• Must be able to work onsite in Beaverton under a hybrid (4:1) schedule.