Digital Executive - Bank of America Design Executive

Job Description:

At the company, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

The company is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At the company, you can build a successful career with opportunities to learn, grow, and make an impact.

The company’s Experience Design (XD) team creates world-class end-to-end digital experiences that are intuitive, innovative, engaging, and inclusive. We are a multi-disciplinary design organization with expertise across product design, content design, design research, design operations, and design technology. The team is constantly defining, iterating, solving problems, and working together to find ways all our digital platforms can empower customers to reach their financial goals by designing and delivering next-level experiences that provide ease, convenience and safety while matching to individual needs and preferences.

The company is looking for an Experience Design Executive to lead a multi-disciplinary organization responsible for shaping and delivering enterprise-scale experiences that drive business growth, customer value, operational effectiveness, and long‑term competitive advantage. This executive will serve as a strategic partner to senior leaders, influencing investment decisions, organizational priorities, and the future direction of digital experiences across multiple business critical portfolios of work.

Operating as a member of the Experience Design senior leadership team, the role is accountable for building high‑performing leaders and teams, advancing design maturity, driving AI‑enabled transformation, and establishing the operating models, systems, and governance mechanisms that scale excellence. The Experience Design Executive will champion a culture of accountability, innovation, inclusivity, strong craft, measurable key results, and continuous improvement while ensuring experiences are delivered with exceptional quality, business impact, and operational rigor in a highly regulated environment.

• Hold yourself and your leadership team to the highest standards of quality and professionalism, delivering all roadmap projects on‑time and on‑budget, with a deep focus on craft and a bias for action
• Represent Experience Design as a strategic business capability, influencing enterprise direction and strengthening the organization’s ability to compete through exceptional best‑in‑class digital experiences
• Shape enterprise experience strategy across multiple…