Customer Service Representative

Description We are looking for a skilled Customer Service Representative to join our team on a contract basis in Beaverton, Oregon. This role requires a proactive individual with strong communication skills and the ability to manage customer interactions effectively. The position involves handling inquiries, processing orders, and ensuring customer satisfaction through detailed and accurate support.

Responsibilities:

- Reach out to customers to gather necessary details for order processing.

- Accurately input order data into the system to ensure seamless operations.

- Share production updates and availability information with brokers and sales teams.

- Serve as a bridge between buyers or brokers and internal departments to facilitate smooth communication.

- Address customer feedback promptly, documenting responses for continuous improvement.

- Manage both inbound and outbound calls, providing timely support.

- Handle email correspondence professionally to resolve queries and provide updates.

- Perform order entry tasks with precision and attention to detail. Requirements - Minimum of 5 years of experience in a customer service role.

- Proficiency in handling inbound and outbound calls.

- Strong skills in data entry and order processing.

- Experience with email correspondence to address inquiries and provide solutions.

- Knowledge of Microsoft Word for documentation and communication.

- Ability to manage multiple tasks while maintaining high levels of accuracy.

- Excellent communication and interpersonal skills to build rapport with customers.

- Organized and detail-oriented approach to ensure efficient order management. Talent Match®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ()  and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ()  and Privacy Notice () .