Member Services Associate

Job Details

Job Location:

Beaverton, OR 97005
• Position Type:
Seasonal
• Travel Percentage:
None
• Job

Shift: Any
• Job Category:
Hospitality – Hotel

This entry‑level position offers opportunity to learn and gain valuable experience in a dynamic club environment.

Maintain Member Services Desk, answering phone calls, providing accurate information regarding club operations, and handling policies and procedures.

Assist in multiple club areas including Café, Recovery + Spa (reception), Housekeeping, Sports, and Facilities.

• Hourly pay based on relevant experience.
• Sick‑time pay.
• 401(k) with dollar‑for‑dollar match up to 4%.
• Complimentary club membership.
• Discounts on club goods and services.
• Flexible scheduling.

• Excellent phone skills; ability to handle intermittent heavy calls.
• Efficient, well‑organized, able to handle multiple duties simultaneously.
• Previous customer service experience.
• Bilingual a plus.
• Minimum 16 years of age (certification requirements vary for café roles).
• Five‑star customer service skills.
• Excellent communication skills.
• Good organizational skills.
• Ability to quickly learn new tasks or technology.
• Enjoy working in a fast‑paced and varied environment where the customer is first.
• Committed and flexible.
• Outgoing, friendly and able to work with and serve all kinds of people.
• Fast learner with a variety of interests.
• High energy with a positive outlook and can‑do spirit.
• Team player who enjoys taking on new challenges.
• Progress toward high school diploma or college degree preferred.

Additional skills and certifications may apply to work in various departments.

It is the Company’s policy to employ, train, promote, transfer, discipline, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and abilities as they relate to the Company’s needs. The Company does not discriminate in employment opportunities or practices on the basis of race, religion, creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital or domestic partnership status, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, age, sexual orientation, military and veteran status or any other characteristic protected by federal, state or local law.