Business Development Center Call Representative

Job description:

Business Development Center Call Representative Position:
Business Development Center Call Representative Herzog-Meier Auto Center is a progressive, family-owned business providing quality customer service for over 65years. We offer competitive compensation and the ability to grow professionally and personally.

Position Type:
Full-time, 40 hours per week 8:30am - 5:00pmSchedule needed:
Monday through Friday Are you detail-oriented, computer savvy individual with a background in customer service? Can you quickly navigate multiple computer programs (internet browser, excel, outlook, etc...) while having a friendly conversation with a customer on the phone? Are you a high-energy, outgoing, positive person that excels in an office environment while speaking to customers all day? If the answer is yes and you're looking for a career opportunity in a very fun and fast-paced industry, then we want to talk to you!

This is a Full-time position that requires 40 hours per week at a desk working with a computer. You will work closely with other Appointment Coordinators as part of a department that is vital to our success. You must be very computer literate, internet savvy, a quick learner and great at multi-tasking to succeed in this position. Our training process is detailed and comprehensive, so you'll be given the knowledge and support to be successful from day one.

If great compensation, benefits and career growth opportunities sound like something you'd be interested in, please contact us right away

Responsibilities

Engage with customers through multi-line phone systems to provide exceptional service and support.

Utilize CRM software to manage customer interactions and maintain accurate records.

Collaborate with the sales team to identify business development opportunities and strategize effectively.

Conduct negotiations with clients to foster strong relationships and drive project success.

Leverage Microsoft Excel for data analysis and reporting to enhance decision-making processes.

Demonstrate leadership by guiding team members and ensuring a collaborative work environment

Benefits:401(k)401(k) matching

Dental insurance

Disability insurance

Employee discount

Flexible schedule

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid parental leave

Paid time off Parental leave

Prescription drug insurance

Referral program

Retirement plan Vision insurance

Required Experience:

Be able to type 38 words/minute

Have experience with Microsoft products

Have excellent customer service skills

Have experience working with multi-line phone systems

Positive attitude, high-energy personality and great people skills are a must.

Must be able to “smile” over the phone.

Ability to multi-task.

Professional appearance and work ethic.

The ability to pass a full background check.

Preferred candidates may possess the following:

Any Automotive experience

Call center experience

Ability to Commute:

Beaverton, OR 97005 (Required)

Work Location:

In person
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