Front Desk - On Call

Location:

Veterans Family Center, Salvation Army SW Farmington Road, 14825 SW Farmington Road, Beaverton, OR 97007, USA

Recruiting Opportunity Closes: 07.21.2026

Hourly Wage: $21.91

Status:
Non-Exempt / Temporary On-Call

Number of Positions: 2

Department:
Operations

Position Title:
On-Call Front Desk

The Salvation Army Mission:
The Salvation Army is an international movement of the universal Christian Church. Its ministry is based on the Bible and motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

• Complete the online job application and upload a resume.
• To apply in person, visit 14825 SW Farmington Road, Beaverton, OR 97007. Bring a resume and complete the job application provided. Incomplete applications will not be accepted.
• For assistance with accommodations related to the Americans with Disabilities Act (ADA) concerning your application process, contact or email thq.reporting.linevationarmy.org, attention Eric Hansen or Sheila Jordan.

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This position is the first impression of The Salvation Army for staff, guests, and clients and requires a positive, calm, welcoming demeanor and cooperative attitude with excellent people skills. The employee will greet and record all guests entering and calling the facility with professionalism and courtesy. All employees must work within the policies and procedures of The Salvation Army, The Salvation Army Veterans and Family Center, and the Veterans Administration, and adhere to strict confidentiality (HIPAA compliant).

Excellent written and verbal communication in a professional manner is essential.

The individual hired for this position must not participate in any form of substance abuse or show evidence of use while on Salvation Army property.

• Must be a cooperative member of a team and encourage clients and guests to do the same.
• Consistent attendance, accuracy, and timeliness in task completion.
• Working knowledge of office equipment, telephone, fax, copier, and computer.
• Effective written and verbal communication.
• Self-discipline to perform repetitive tasks without lowering quality.
• Ability to follow directions and complete daily tasks with a flexible, self-motivated schedule.
• Ability to manage multiple projects in a time-sensitive manner.
• Ability to communicate critical information during stressful moments.
• Ability to receive and follow directions.
• Monitor safety and security of the facility and clients using cameras and controlled entries.
• Familiarity with client/house rules, Salvation Army policy, and Front Desk procedures.
• Maintain files and information appropriately and manage front desk paperwork (Daily Register, Sign In/Out, Curfew/AWOL, etc.).
• Remain awake and alert at all times for safety and security.
• Assist the intake of new clients and scheduling as needed.
• Maintain a neat, clean, orderly, and professional front desk.
• Report concerns and incidents to a supervisor or appropriate staff.
• Attend team meetings when scheduled.
• Conduct and record BA testing using a Breathalyzer and observe/record Urinalysis testing as assigned.
• Perform other duties as assigned.

The front desk is the hub of the facility; expect interruptions and noise from phones, printers, copiers, walk-in traffic, deadlines, and competing priorities. Frequent in-person and phone contact with people from diverse backgrounds who may be upset is common.

Regularly sit, use hands to handle objects, talk or hear, reach with hands and arms, stand, bend, squat, climb, kneel, and twist. May occasionally lift up to 50 pounds. Vision requirements include close and distance vision. Occasionally work outdoors and in inclement weather.

• High school diploma or equivalent.
• Education and/or work experience commensurate with duties and responsibilities.
• Experience with diverse populations including Veterans, shelter clients, and people experiencing homelessness.
• Cr…