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Director of Customer Service - Lead Cross-Functional Service Excellence; Eligible

Job in Beaverton, Washington County, Oregon, 97078, USA
Listing for: Reser's Fine Foods
Full Time position
Listed on 2026-08-28
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 110000 - 165000 USD Yearly USD 110000.00 165000.00 YEAR
Job Description & How to Apply Below
Position: Director of Customer Service - Lead Cross-Functional Service Excellence (Bonus Eligible)

Reser’s Fine Foods seeks a Director of Customer Service to lead the day-to-day CS function, overseeing a small team and partnering with sales, manufacturing, and logistics to ensure smooth order processing and issue resolution.

The role emphasizes process improvement, system utilization, and performance management in a structured, exception-driven CS environment. Strategic planning and cross-functional coordination are essential.

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