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Service Desk Specialist — IT Support & Customer Care
Job in
Beaverton, Washington County, Oregon, 97078, USA
Listed on 2026-08-29
Listing for:
KinderCare Learning Companies
Full Time
position Listed on 2026-08-29
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support -
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Kinder Care Learning Companies is seeking a dedicated Service Desk Coordinator to support its National Support Center and field staff. You will manage inquiries via phone, email, and chat, troubleshoot technical issues, and ensure timely updates to customers.
This role emphasizes clear communication, fast resolution, and strong documentation in a busy IT environment. Ideal candidates have 1–2 years in technical customer service, familiarity with Windows/Mac OS, and experience using ITSM tools
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