Accounting Manager

Customer Service Specialist

Join our dynamic team as a Customer Service Specialist, where you will play a key role in supporting our sales efforts and ensuring customer satisfaction. This position offers the opportunity to grow into an Account Manager role, with potential bonuses and career advancement. We are looking for individuals who are enthusiastic about both customer service and sales, eager to engage with customers, and have a knack for creative problem-solving.

• Work collaboratively within a small team in our corporate office on assigned tasks.
• Process orders and complete order entry using Net Suite ERP system.
• Engage with customers through warm and cold calls to re-establish business relationships.
• Manage 60% customer service tasks and 40% sales calls.
• Accept and input orders, answer customer inquiries via phone and webchat.
• Collaborate with design and production teams to fulfill custom sign requests.
• Develop creative solutions to enhance process efficiency.
• Assist the Sales Department with additional duties as needed.
• Oversee the entire back-end process of orders, ensuring clarity and understanding with customers.

• Proficient in order entry, data entry, and order processing.
• Strong customer service orientation.
• Experience with ERP systems, preferably Net Suite.
• Skilled in Microsoft Excel and Microsoft Office Suite.
• Ability to manage multiple tasks and switch between them seamlessly.
• Crystal-clear written and verbal communication skills.
• Ability to extrapolate information and ensure mutual understanding.

• Experience in outside sales and cold calling.
• Familiarity with CRM and logistics.
• Previous customer service experience preferred.
• Ability to learn new software quickly.
• Positive, friendly, and self-motivated attitude.
• Strong attention to detail and initiative for improvement.
• Adaptability and critical thinking skills.

Our office boasts a team-oriented environment with a small team of eight people. We offer full-time hours from Monday to Friday, with shifts ranging from 7:30 am to 4:00 pm. While the atmosphere is relaxed and laid-back, punctuality and good attendance are essential. We pride ourselves on fostering a supportive and friendly workplace, where many team members have been part of the company for over five years.

Enjoy fun company parties, weekly treats like donuts and bagels, and a fully-stocked break room with top-quality snacks.

This is a Contract to Hire position based out of Beaverton, OR.

The pay range for this position is $26.00 - $26.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Beaverton,OR.

This position is anticipated to close on Oct 14, 2026.