Digital content officer

About The Macular Society

Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. Our mission is to beat the fear and isolation of macular disease through:

• World class research to find new treatments and a cure
• Practical support for people affected by sight loss
• Trusted advice and support services that empower those living with macular disease

The digital content officer plays a key role in supporting the delivery of high‑quality digital communications across website, email and social media channels. Working closely with the digital content manager and email marketing manager, you’ll help ensure all content is accurate, accessible, on‑brand and delivered on time.

This role is vital in keeping day‑to‑day digital activity running smoothly, enabling senior colleagues to focus on strategic development and optimisation.

• Review, publish and maintain digital content
• Support the execution of campaigns and ongoing communications
• Collaborate with internal teams to gather and prepare content
• Produce multimedia content such as short videos, podcasts and webinars
• Help manage social media channels
• Respond to audiences in a timely, sensitive and inclusive way

Our ideal candidate will have:

• Previous experience in a similar role, working with multiple stakeholders
• Strong attention to detail with the ability to produce accurate, high‑quality work
• Clear written communication skills, with the ability to follow tone, style and accessibility guidance
• Understanding of SEO, accessibility, and digital best practice principles
• Experience using digital systems and tools (such as Dotdigital and Umbraco), along with social media and basic multimedia content creation
• Strong organisational skills with the ability to manage multiple tasks, work to deadlines, and adapt to changing priorities
• Collaborative, proactive approach with a willingness to learn and a sensitivity to audience needs, particularly in relation to sight loss, disability or personal stories

• Flexible working options
• 27 days annual leave
• Option to buy or sell annual leave
• Supportive family‑friendly policies
• 6% pension contribution

We are an equal opportunities employer and a Disability Confident Employer. We welcome applications from all suitably qualified persons, particularly people with lived experience of sight loss.

• Guaranteed interview for disabled applicants who meet the minimum (essential) criteria and disclose their disability in their application
• Opportunities to request reasonable adjustments for interviews and the role

We aim to be an inclusive employer reflecting the communities we serve.