Rental Events Manager

Patricia Reser Center for the Arts is an equal opportunity, at‑will employer, dedicated to the goal of creating a diverse and inclusive working environment. We strongly encourage applications from women, persons of color, and LGBTQ individuals. All qualified applications will receive consideration for employment without regard to age, race, color, religion, gender, gender expression, national origin, disability status, protected veteran status, marital status, sexual orientation, or any other characteristic protected by law.

• Collaborate closely with staff at The Reser to ensure an extraordinary client experience from first point of contact through the end of an event
• Ensure all email and voicemail inquiries receive a response within one business day
• Oversee management of the Rentals department phone line during business hours.
• Conduct facility tours for prospective clients
• Serve as the primary information source for clients on rates, policies & procedures, and space availability
• Implement and track all aspects of rentals, including pre‑event walk‑throughs, scheduling, contracting, day of event management.
• Build relationships with corporate and third‑party event planners and consultants
• Update the rental calendar as needed in The Reser’s scheduling software, Momentus Elite.
• Serve as the primary liaison for City of Beaverton meeting and event requests
• Coordinate client needs and day‑of event logistics with all relevant internal departments, including Operations and Production, using event manifests and weekly event information meetings
• Serve as Manager‑on‑Duty for select events.
• Follow‑up with post‑event reviews to determine client satisfaction and lessons the organization can learn from the client’s experience
• Coordinate with the Operations department to schedule, plan, and execute room setups for rental events, furniture and equipment placement, and ensuring spaces are event‑ready; assist with hands‑on setup as needed
• Prepare and distribute event production documents including room layouts, floor plans, and setup diagrams for clients and internal teams
• Serve as the primary liaison with caterers, event rental vendors, and other third‑party service providers to coordinate logistics and ensure seamless event execution
• Collaborate with the Programming team to support season planning and ensure rental event scheduling is aligned with Reser Presents and organizational programming priorities
• Directly supervise and mentor the Rentals Assistant, including task delegation, one‑on‑one check‑ins, performance support, and day‑to‑day workload management

• A combination of education and professional experience that convincingly demonstrates the candidate’s skills and the ability to perform all responsibilities at a professional level
• Event planning and management experience, with strong preference given to candidates who acquired their experience in the unique environment of a theater or performing arts venue
• Familiarity with backstage and front‑of‑house operations, and how those functions integrate with public performances and catered events.
• Experience with Venue Ops/Momentus Elite or similar Calendar software.
• The patience to work with clients who may have a limited understanding of how to stage a successful event.

• Excellent time management and organizational skills
• Attention to detail and the confidence to work without direct supervision
• A team leader dedicated to the empowerment and success of colleagues; a builder of strong relationships, with the humility to work in the background when necessary
• Excellent interpersonal, presentation, writing, and communication skills; the ability to articulate ideas clearly
• The energy and ability to balance multiple tasks in the context of a busy arts center; the ability to complete projects on time; the foresight to ask for help when needed.
• A talent for diplomacy; the ability to handle difficult interactions; a relentless commitment to the success of our guests that is rooted in respect for every individual; strong self‑awareness
• Proficiency in Microsoft Word, Excel, and standard operating systems
• Experience working with diverse…