Customer Service Representative

Location:

14225 SW Tualatin Valley Hwy, Beaverton, Oregon 97005, United States of America.

U-Haul is seeking a friendly and motivated Customer Service Representative to provide exceptional service to customers. The role involves supporting customers, using technology to manage rentals, inspecting equipment, and ensuring a safe and compliant workplace.

• Assist customers inside and outside a U-Haul center with U‑Haul products and services.
• Use smartphone‑based U‑Scan technology to manage rentals and inventory.
• Move and hook up U‑Haul trucks and trailers.
• Clean and inspect equipment on the lot, including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U‑Haul upon employment).
• Drive a forklift (certification offered through U‑Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U‑Haul education through U‑Haul University.

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

The work involves moderate risks or discomforts that require special safety precautions, such as working around moving parts or machines, fumes, or irritant chemicals. Protective clothing or gear may be required.

The position requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, reaching objects at varying heights, and moving equipment weighing a minimum of 50 lbs. (assisted or unassisted).

• Career stability
• Opportunities for advancement
• Mindset App Reimbursement
• Gym Reimbursement Program
• Health insurance & prescription plans, if eligible
• Paid holidays, vacation, and sick days, if eligible
• Life insurance
• Met Law Legal program
• Met Life auto and home insurance
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
• 401(k) savings plan
• Employee Stock Ownership Plan (ESOP)
• 24‑hour physician available for kids
• Dental & vision plans
• Business travel insurance
• You Matter EAP
• Life Lock identity theft protection
• Critical illness/group accident insurance
• Dave Ramsey’s Smart Dollar Program
• Hiring Bonus: $100 upon hiring
• Certification Program Bonus: $300 cash bonus upon completion of U‑Haul Equipment Inspection and Verification 1‑2‑3 Punch Certification Program

U‑Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process.

U‑Haul will not hire or re‑hire individuals who use nicotine products. In the following states this practice is observed:
Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. This hiring policy has been in effect since February1,2020.