Pharmacy Technician - Reception

Eugene, Oregon, United States of America Extraordinary Care. Extraordinary Careers. With one of the nation’s largest, most innovative long‑term care pharmacy services providers, there is no limit to the growth of your career. Managed Healthcare Pharmacy, a Guardian Pharmacy, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Eugene, OR.

Why Managed Healthcare Pharmacy? We’re reimagining medication management and transforming care. Who We Are and What We’re About:
Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech‑enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered. We offer an opportunity to learn and grow your career in a fast‑paced, diverse, and inclusive environment.

If you are looking for a challenging, team‑oriented environment in which you can put your expertise to work, then this is the place for you.

Schedule:

Monday–Friday, 8:30 AM–5:00 PM

Pay: $19–$22/hour, depending on experience

Location:

Managed Healthcare Pharmacy, 750 Willow Creek Circle, Eugene, OR 97402

Work Setting: 100% on-site

Pharmacy Technician License:
Required

National Pharmacy Technician Certification (PTCB):
Preferred

Be the voice of our pharmacy. When a facility calls our pharmacy, you’re often the first person they talk to. You’re the person who helps answer their questions, gets orders moving, finds the right solution, and makes sure they feel taken care of. Managed Healthcare Pharmacy is a closed‑door long‑term care pharmacy serving facility customers, and we’re looking for a reliable, detail‑oriented Phone Technician who thrives in a fast‑paced, phone‑heavy environment and genuinely enjoys helping people.

If you’re someone who can stay calm when the phones are busy, juggle multiple priorities, communicate clearly, and figure out where a request needs to go—even when the answer isn’t immediately obvious—you may be a great fit for our team.

Your day will be a mix of customer service, pharmacy support, problem-solving, and coordination.

• Answer calls from our facility customers promptly, professionally, and with a helpful attitude.
• Take refill, new, backup, and other medication orders and route them to the appropriate pharmacy team.
• Triage questions and requests to the right team member or department.
• Refill appropriate orders in the pharmacy system when able.
• Follow up with customers when you’ve promised to call them back—and make sure nothing falls through the cracks.
• Answer facility questions or connect customers with the appropriate resource.
• Work with Medical Records to update resident information and process related requests.
• Receive orders and requests from doctors’ offices and route them appropriately.
• Monitor assigned facility faxes and communicate issues to the appropriate team.
• Link delivery sheets and prescription documentation into Docu Track.
• Scan and link original prescriptions and flag anything that still needs to be addressed.
• Work closely with Order Entry, Medical Records, and other pharmacy team members to keep orders moving.
• Take on other duties and responsibilities as needed to support our customers and team.

We’re looking for someone who is dependable, organized, detail-oriented, and comfortable talking with people all day.

The ideal candidate has:

• Experience in a fast‑paced, phone‑heavy customer service environment.
• Strong communication skills and the ability to communicate clearly and professionally with facility staff.
• The ability…