Program Manager
Listed on 2026-10-06
-
Healthcare
Healthcare Management
The mission of Behavioral Imprints LLC is to impart behavioral strategies, from the science of Applied Behavior Analysis, and special education knowledge, into the community, to enact meaningful social change.
As a Behavioral Imprints LLC team member, you will gain firsthand experience working to ensure our regular and on‐goingcommitmenttoevidence‐based practices.
Job DescriptionThe
Program Manager
serves in the field as the onsite case supervisor and leader, mastering daily case management skills and delivering direct intervention. Due to our unique model, and niche population, the
Program Manager
does not oversee Behavior Interventionists. The
Program Manager
also works within a geographically defined area and/or specific serviceline,andcontributesclinicalknowledge,team leadership,feedbackandinsighttosupportthesuccessoffour customer groups, and works under the direction of the Clinical Supervisor and/or Clinical Director:
- Organization:Promoteourbrand,reputation,cultureandbusinessresults
- Funding Sources:Ensurequickserviceofnewreferrals,impactonclientprogressandcompliance with funding source requirements
- Assigned Clients:Sustainhighqualityclinicalpractice,impactfulclientprogress,excellentcustomerserviceandsupportfromallteammembers
Theimpactofthedailyworkofthe
Program Manager
optimizesthesebusinessresults:
- Client Progress&Customer Satisfaction:timelylaunchofserviceswithhighlytrainedstafffocusedonqualityclinicalprogrammingandefficacy
- Employee Satisfaction & Retention:minimizing turnover, recruiting, and training costs, andmaximizingsuccessandprofessionaldevelopmentoftheclinicalteam
- Revenue & Profit:resulting from utilization of contracted hours and other business This position Reports to the
Clinical Supervisor and/or Chief Executive Office and/or Clinical Director
.
This position may require driving
30 to 60 (or more) miles a day when conducting quality control, direct intervention,supervision and/orconsultationinthefield
,aswellasoccasionaltraveloutsideofregularbusinesshourstoserveasacompanyrepresentativeatconferences(internalandindustry) andinnewareasindevelopment.
- Directly provide Applied Behavior Analytic (ABA) services for a minimum of 32 hours per week
- Take accurate data on targeted skills and behaviors in the moment
- Work with the primary assigned BCBA on the case to make and implement treatment decisions
- Supportlaunchand deliveryofclinicalservicesintheterritory
- Manage productivity of territories: utilization, growth, and additional regional metrics to be determined
- Complete reportsforapprovalforfundingsourcesubmission
- Providefieldcoverageand/or conduct assessments,ifneededtosupportregionaloperations
- Support clinical and training initiatives to ensure data and reporting systems are clinically appropriate,efficiently utilized,andcompliantwith
Behavioral Imprints LLC andBACBstandards - Ensure enforcement of Behavioral Imprints LLC policies and those of funding source, industry, state, and federal regulations within the territory
- Ensure ongoing communication to alleviate any high-level issues with the families, funding sources, andstaff
- Representcompanyeffectivelyatindustryevents,withfundingsources,families and staff
- Maintain accurate schedule in practice management systems
- Submit session notes to Behavioral Imprints standards, and in compliance with funding source requirements in a timely fashion
- Represent Behavioral Imprints’ ethics and values with families, funding sources and community members
Skills:
- ExcellentABAandclinicalskills
- Excellentwrittenandspokencommunication:clear language,accurategrammarandspelling; additionally, communications are timely (within 24 hours unless on PTO), active listening skills present, clarity and conciseness, along with polite presentation and affect in difficult situations presented
- Excellenttimemanagementskills:billablevsnon‐billable,onsite/directvsoffsite/indirect hours
- Excellent relationship management skills, customer service orientation, collaboration and team player attitude with all customers (colleagues, client families and funding sources)
- Adaptability/Flexibilitywithcase,staff,andorganizationaltransitions
- Customer service oriented
- Enrolled in coursework towards BCBA
This position is available in the Beaverton, Lake Oswego, Tigard and Hillsboro areas. A Bachelor's Degree is required, as well as 2 years of experience as a Behavior Interventionist. You must also be a RBAI (Registered Behavior Analyst Interventionist).
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