Marketing Operations

We are seeking a highly organized and detail-oriented contract partner to support Merchandising Operations by building, refining, and maintaining a centralized Airtable-based process hub. This role is critical to creating clarity, visibility, and operational excellence across key milestones and cross-functional workflows.

The ideal candidate thrives in fast-paced environments, enjoys structuring complex information, and brings a solution-oriented mindset. You will evolve existing tools into an intuitive, trusted single source of truth for merchandising operations and support a special business integration project within Footwear and Apparel.

• Has hands-on, expert-level experience with Airtable (building and managing complex bases)
• Has experience working with CODE or similar product lifecycle processes
• Brings strong understanding of merchandising workflows
• Is highly organized, execution-focused, and task-oriented
• Is a proactive problem solver with a solution-first mindset
• Enjoys building structure, clarity, and repeatable processes
• Is a strong cross-functional collaborator
• Enjoys managing and organizing large volumes of operational information

• Own and evolve the Airtable base as the central Merchandising Operations hub
• Structure the hub to clearly reflect all key milestones with proper detail and context
• Maintain a comprehensive and accurate project and initiative list
• Ensure Airtable functions as the single source of truth
• Create intuitive layouts and navigation for ease of use

• Maintain a clearly structured calendar of milestones and gates
• Document all gates with purpose, requirements, and timing
• Provide direct links to key folders, tools, and resources tied to each milestone

• Track projects using Gantt-style timelines and dashboards
• Maintain project status indicators, milestones, and dependencies
• Keep all timelines and progress current and visible to leadership and partners

• Provide operational support to Business Integration Leads for milestones owned by Merchandising
• Support cross-functional meeting coordination and logistics
• Own and maintain distribution lists and invites
• Ensure strong communication, follow-through, and process hygiene

• Regularly update content to reflect process or timeline changes
• Identify gaps, inefficiencies, and improvement opportunities
• Partner with teams to continuously improve usability and effectiveness of the hub

• Airtable is actively used as the trusted Merchandising Operations hub
• Milestones, gates, and projects are clearly visible and easy to understand
• Cross-functional partners know exactly where to find information
• Operations run smoothly through strong process discipline and coordination
• Information remains accurate, organized, and actionable

• 3+ years of experience in Merchandising Operations, Marketing Operations, or Business Operations
• Expert-level proficiency in Airtable (complex workflows, automations, dashboards)
• Strong understanding of merchandising and product lifecycle processes
• Proven experience in process documentation and operational optimization

• Experience with line planning and assortment tools
• Exposure to merchandising moments and milestone events (invite & list management)
• Prior experience within merchandising or retail operations teams
• Demonstrated ability to take initiative and solve problems in fast-paced environments

Brick Red Systems is a global leader in next-generation technology, consulting, and business process service companies. We enable clients to navigate their digital transformation. Brick Red Systems delivers a range of consulting services to our clients across multiple industries around the world. Our practices employ highly skilled and experienced individuals with a client-centric passion for innovation and delivery excellence. With ISO 27001 and ISO 9001 certification and over a decade of experience in managing the systems and workings of global enterprises, we harness the power of cognitive computing hyper-automation, robotics, cloud, analytics, and emerging technologies to help our clients adapt to the digital world and make them successful.

Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.