ServiceNow Admin​/Dev

Location:

Beaverton, OR or Raleigh, NC

This role is responsible for day-to-day administration, platform stability, and continuous improvement of Service Now modules to support IT and business operations.

• Administer and maintain the Service Now platform, ensuring high availability and performance
• Configure and manage workflows, business rules, client scripts, UI policies, and forms
• Manage users, roles, groups, and access controls
• Support and enhance ITSM, ITOM, and VR modules
• Perform upgrades, patches, and platform releases, including testing and validation
• Monitor system performance and troubleshoot issues
• Maintain documentation for configurations, processes, and procedures
• Collaborate with stakeholders to gather requirements and implement solutions
• Ensure platform compliance with security and governance standards
• Provide Tier 2/3 support and training for end users as needed

• 3+ years of hands‑on Service Now administration experience
• Strong understanding of Service Now ITSM, ITOM, and VR processes
• Experience with scripting (JavaScript, Power Shell, Python)
• Knowledge of CMDB and service mapping concepts
• Experience with Service Now upgrades and release management
• Strong troubleshooting and problem‑solving skills

• Service Now Certified System Administrator (CSA)
• Experience integrating Service Now with external systems
• Familiarity with Agile or ITIL frameworks (ITIL certification a plus)

Bonus:
This position is also eligible for bonus as part of the total compensation package.

Pay Range:
The salary range for this position (in local currency) is  – .

Is this role subject to ITAR? The essential duties of this position require adherence to U.S. Government export control regulations. Accordingly, candidates must either be U.S. Persons (i.e., U.S. citizens, U.S. lawful permanent residents, or protected individuals as defined by 8 U.S.C. 1324b(a)(3)) or be prepared to collaborate with the company in securing the necessary U.S. government export authorizations. Please be aware that ongoing employment is dependent upon obtaining the appropriate government export authorizations.

We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities.

Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at