US Business Analyst - Adm

Business Analyst - Adm

Required skills:

Experience with tools like JIRA, Xray, Dbeaver, SQL knowledge Business Analyst with at least 10+ years of experience, including strong expertise in utility billing systems and Customer Service Systems (CSS). Key responsibilities include gathering, analyzing, and documenting business requirements and functional specifications for utility billing and related processes. Conducting impact analysis and gap analysis to identify risks, dependencies, and improvement opportunities.

Facilitating requirement workshops, managing stakeholder engagement, and ensuring alignment across business units. Mapping utility billing, finance, and service order processes, maintaining accurate requirements traceability throughout the project lifecycle. Collaborating with technical teams and supporting User Acceptance Testing (UAT), ensuring deliverables meet business objectives. Preparing test plans, reviewing test results, and developing reports and metrics to track progress and quality across all phases.

A resilient Business Analyst with ADM skills is a non-technical domain functional consultant who has a strong understanding and working experience with the SDLC. They excel in requirement gathering, analysis, and documentation. They possess strong impact analysis and gap analysis abilities, effectively managing stakeholders and users while facilitating requirement workshops. Proficient in process and use case mapping, they analyze business cases and guide technical and vendor teams.

The cornerstone of their skill set is exceptional communication and analytical skills, enabling them to articulate complex ideas clearly and persuasively, with the ability to liaise between lines of business and the development team. It is important to note that data analytics, ETL, and business intelligence are not part of the job description.