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MSP Escalations Engineer – Tier III Support

Job in Beaverton, Washington County, Oregon, 97078, USA
Listing for: Pacific Office Automation
Full Time position
Listed on 2026-08-11
Job specializations:
  • IT/Tech
    Systems Engineer, IT Support
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below

Pacific Office Automation in Beaverton, OR is seeking a MSP Escalations Engineer as the final line of technical support for our clients' server, network, and software issues.

As a Tier III engineer, you will interact with clients and vendors, perform root cause analysis, document steps, and mentor Tier 1/2 while partnering with TAM/Sales. The role requires 5+ MSP years and 7+ IT years, relevant certs, and a degree; we offer growth, benefits, and a collaborative culture.

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