Software Asset Manager

Description

We’re seeking a detail-oriented and strategic Lead Technology Asset Manager to join our Global Technology organization. This role is critical in ensuring the lifecycle integrity of organization's global hardware and software assets. You will play a key role in driving operational excellence, compliance, and cost optimization across our asset estate.

The ideal candidate is a collaborative leader who thrives in a fast-paced, global environment. You have a passion for asset management, strong analytical capabilities, and a track record of improving processes and implementing scalable asset lifecycle strategies. If you love solving complex problems, influencing change, and delivering value through data-driven decision-making, this role is for you.

• Lead end-to-end lifecycle management for organization’s global assets—procurement, deployment, support, reclamation, and disposal.
• Maintain accurate asset data within Service Now HAM Pro, Service Now SAM Pro and the CMDB ensuring integrity, compliance, and reporting standards.
• Develop and enforce hardware asset management policies, standards, and processes aligned with ITIL and ISO standards.
• Partner with procurement, finance, service desk, and logistics teams to optimize asset utilization, reduce spend, and enable sustainability goals.
• Monitor key performance indicators (KPIs) to identify trends, risks, and opportunities for improvement.
• Support internal audits and ensure compliance with financial, security, and regulatory requirements.
• Collaborate with technology owners and site leads to manage inventories, refresh plans, and logistics across global locations.
• Lead the implementation of automation and analytics tools to enhance asset visibility and decision-making.

This role reports to the Director of Asset and Service Management and is part of the Global Technology CIS, Risk and Governance team. You’ll work cross-functionally with multiple teams and local site coordinators across company global footprint.

• Bachelor’s degree in information technology, Business, Supply Chain, or a related field; or equivalent combination of education and experience.
• 5+ years of experience in IT Asset Management or related roles.
• Proven expertise in Service Now and other ITAM platforms.
• Strong knowledge of ITIL practices, ISO/IEC 19770 standards, and asset governance principles.
• Experience managing global inventories and logistics in a complex, matrixed organization.
• Excellent communication, stakeholder engagement, and analytical skills.
• Ability to influence cross-functional teams without direct authority.
• Service Now Certified Implementation Specialist – Hardware Asset Management
• ITAM certifications (e.g., CHAMP, CSAM, CITAM)
• Experience supporting sustainability initiatives in asset lifecycle programs

Asset management, Servicenow, Life cycle, Asset inventory, Hardware

Asset management,Servicenow,Life cycle

This role reports to the Director of Asset and Service Management and is part of the Global Technology CIS, Risk and Governance team. You’ll work cross-functionally with multiple teams and local site coordinators across the global footprint.

Expert Level

This is a Contract position based out of Beaverton, OR.

The pay range for this position is $35.00 - $50.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and…