Parts Coordinator

Overview

Company:
Gerber Collision & Glass. The Parts Coordinator supports the customer experience by managing the process of ordering, receiving, storing, dispatching and returning parts for each repair order. This role verifies the accuracy and quality of parts received on schedule to meet vehicle needs.

• Ensure consistent execution of the WOW (Wow Operating Way) plan.
• Communicate customer requests and needs to appropriate team members.
• Work with vendors to order and receive all parts as indicated on repair orders; verify quality, correctness, and quantity; identify parts needed for repairs.
• Ensure timely parts distribution to the shop per the production schedule.
• Enter all parts invoices into the Management Information System (MIS).
• Label and track all parts by the RO number and store them with the vehicle/scheduled repairs.
• Communicate Parts Price Changes (PPI) to required team members.
• Order and receive supplemental parts in the MIS; monitor parts, materials, and sublet vendors.
• Daily reconcile the parts vendor invoice history report (e.g., 043 Report).
• Ensure invoices and credit memos are posted and filed/scanned promptly.
• Verify vendor invoices have the correct negotiated discounts to maintain profit margins.

• High School Diploma or equivalent.
• 1-3+ years of experience with automotive parts (auto body parts a bonus).
• Customer service oriented with strong organizational ability; able to manage pressure and conflicting demands and prioritize tasks; initiative in problem solving.
• I-CAR Registered (working toward Gold Class certification).

• Effective verbal and written communication.
• Strong attention to detail and high accuracy.
• Ability to manage a fast-paced environment and multitask under pressure.
• Working knowledge of Management Information System:
  Summit, Repair Centre.
• Working knowledge of Mitchell, Audatex;
  Parts sourcing:
  Car-part, Progi, APU, LKQ.
• Solid problem-solving abilities.
• Above-average computer proficiency and organizational skills.
• Ability to work well with others and achieve common goals.
• Ability to bend, crouch, reach, handle tools; lift up to 50 lbs. occasionally.

• Other duties as assigned and required.
• Ability to work in a fast-paced environment with occasional physical demands.

• Comprehensive benefits package including PTO, paid parental leave, holidays, and medical, prescription drug, dental, and vision insurance.
• 401(k) with company match; employer-paid short-term disability and life insurance; voluntary life insurance.
• Educational opportunities; safety glasses provided; uniform stipend; voluntary daily pay option.

Gerber Collision & Glass has provided collision repair services for over 80 years. Visit  to learn more. This description is not a comprehensive listing of activities, duties, or responsibilities and may change at any time with or without notice.