Manager of Community Service

Job Number: 32301 Salary: $25-$27/hr + bonus potential Industry: Social Services

• 2+ years of people management experience, preferably in social services or IDD field
• College degree or equivalent proven experience required
• Valid Driver’s License required
• Bilingual in Spanish a major plus but not required

Combine your mission-oriented career search with your strategic management expertise in this Manager of Community Services role! As the Manager of Community Services, you’ll oversee and manage two to three department managers and approximately twenty-five field staff, with an anticipated growth of up to fifty staff members. A strict eye for detail is crucial in this role, as you’ll monitor departmental KPIs to identify opportunities for improvement, track departmental financials such as overtime and PTO usage, and oversee service hours to prevent budget overages.

You’ll report directly to the Executive Director and senior leadership partners while maintaining overall accountability for departmental performance through effective delegation and leadership.

The scope of this role includes managing the ADL and DSA departments with full responsibility for compliance, financial tracking, staff management, policy implementation, and revenue generation. You’ll oversee referral development and participant intake processes to ensure a steady flow of new business, facilitate new hire onboarding by introducing staff to participants, and collaborate closely with key stakeholders. Strong interpersonal skills will help you thrive here, as you’ll work alongside department managers, field staff, case workers, participants, and Oregon state regulatory bodies.

The team is looking for someone with excellent interpersonal skills, strong emotional intelligence, and an ability to maintain a cool head in otherwise stressful scenarios. You’ll start this role on‑site.

This thriving local organization provides essential services to individuals with disabilities throughout the Portland metro area, including attendant care, daily support activities, and employment services that empower participants to build independence and thrive. The organization is known for its supportive and inclusive management team, strong values around employee appreciation, and a leadership style that prioritizes trust and autonomy over micromanagement. Employees are encouraged to grow through ongoing leadership development opportunities and are supported by a collaborative culture that values professional development, respect, and shared success.

Benefits include medical, dental, and vision insurance, PTO, Roth IRA, and paid holidays.