Director of Learning & Development

Description

We lcome to the next generation in senior living, The Springs Living!

About Us:

The Springs Living is a purpose-driven senior living organization with communities throughout Oregon, Washington & Montana. For nearly 30 years, The Springs Living has been committed to transforming housing for older adults by delivering quality service and fostering an enrichment culture to help residents, their families and each other live life to its fullest. To do this, we demonstrate our core values-kindness, quality, innovation, trust, and pride- and empower every team member to do the right thing!

Position Summary:

The Springs Living is seeking a Director of Learning and Development to join its People Team . The Director of Learning & Development is a strategic and tactical leader responsible for shaping and executing enterprise-wide learning, leadership development, and workforce capability initiatives. This role operates with a "roll up your sleeves" mindset, balancing long-term vision with hands-on execution, and directly delivering programs in a lean team environment.

This leader will design and build scalable development programs while also facilitating training, coaching leaders, managing learning systems, and driving engagement initiatives across the organization. The role serves as a trusted advisor to leadership and a catalyst for building a strong internal talent pipeline.

Key Responsibilities:

1. Leadership Development (Primary Focus)

Strategic

• Design and lead an enterprise-wide Leadership Development Program for emerging, mid-level, and senior leaders
• Develop leadership competency frameworks aligned with TSL values and Career Architecture
• Build leadership pipelines to support succession planning and organizational growth
• Establish leadership principles and learning philosophy that reinforce culture and operational excellence

Tactical

• Facilitate workshops, leadership cohorts, and coaching sessions
• Develop curriculum, learning materials, and program content
• Manage logistics, communications, and program execution
• Evaluate program effectiveness and continuously improve outcomes

2. Learning & Development Strategy

Strategic

• Create and lead the vision for a culture of continuous learning across all communities
• Conduct needs assessments to identify skill gaps and development priorities
• Develop and execute an annual L&D strategy aligned with business goals and People priorities
• Standardize and modernize learning frameworks and practices across the organization

Tactical

• Oversee and manage LMS platforms (e.g., UKG Learn, Relias, Kevala)
• Refresh and organize learning content to ensure consistency and accessibility
• Partner with SMEs to design relevant and compliant training

3. Training Design, Delivery & Workforce Development

• Design and deliver training programs for leadership, onboarding, compliance, and operational excellence
• Develop instructional materials, facilitator guides, and e-learning modules
• Conduct needs assessments to enhance employee performance and organizational effectiveness
• Coach individuals and teams to improve performance and capability
• Act as a liaison to support workforce development partnerships (e.g., colleges, internship programs)

4. Employee Performance, Engagement & Organizational Support

• Provide consultative support to leaders on performance, employee relations, and development
• Facilitate communication, problem-solving, and leadership effectiveness across teams
• Lead initiatives related to employee engagement, surveys, and internal communications
• Support organizational change and leadership alignment initiatives

5. Measurement, Analytics & Continuous Improvement

• Develop dashboards and tools to measure training effectiveness, adoption, and ROI
• Analyze data to inform decisions and continuously improve programs
• Ensure learning initiatives drive measurable business outcomes
• Operating Model (Lean Team Reality)
• Operates as both strategist and executor, no separation between design and delivery
• Prioritizes high-impact work and scalable solutions
• Personally, facilitates key programs while building sustainable infrastructure
• Partners cross-functionally rather than relying on large internal teams

Qualifications:

Education and Experience

• Bachelor's degree required;
  Master's preferred (OD, HR, Education, or related field)
• 7-10+ years of progressive experience in Learning & Development, Organizational Development, or Talent Management
• Proven success designing and delivering leadership development programs
• Experience in multi-site environments (senior living, healthcare, hospitality preferred)

Knowledge, Skills, and Abilities

• Ability to operate seamlessly between strategic vision and tactical execution
• Strong facilitation, coaching, and communication skills
• Expertise in adult learning, instructional design, and leadership development
• Strong project management and organizational skills
• Data-driven with the ability to measure and communicate impact
• Ability to influence and partner across all levels of the organization
• High adaptability and ability to thrive…