General Manager

Job Details

Location:

Beaverton, OR 97007

Easy Mile Fitness is a multi‑unit franchisee of Planet Fitness health clubs located throughout the Southeast, owning and operating more than 50 Planet Fitness clubs in Florida, Georgia, Oregon, South Carolina, Puerto Rico, and Canada. At EMF we look to live out our mission statement: to create and serve our communities by enriching lives through passionate team members who embody Planet Fitness values.

With more than 2,400 locations, Planet Fitness is one of the largest and most popular fitness chains in the world. Its core mission is to enhance people’s lives by providing a high‑quality fitness experience in a welcoming, non‑intimidating environment, which it calls the Judgement Free Zone.

The General Manager is responsible for the oversight of club operations to ensure an exceptional Judgement Free member experience and a financially successful club. The General Manager is accountable for leading a team of employees in a positive, motivating manner. We are looking for a leader who is results‑oriented and committed to quality service.

• Involved in all front desk related activities.
• Answer phones in a friendly manner and assist callers with a variety of questions.
• Check members into the system.
• New member sign‑up.
• Take prospective members on tours.
• Facilitate all member requests, issues, and questions.

• Recruit, hire, train and develop a high‑performing staff consisting of Assistant General Managers, Front Desk Associates, Fitness Trainers, Barbers, and Hairdressers.
• Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure staff follows superior customer service guidelines.
• Schedule staff and ensure all shifts are covered.
• Lead by example and maintain consistent accountability for direct reports by training and coaching, ensuring adherence to PF’s values and goals.
• Administration and processing of bi‑weekly employee timesheets.
• Resolve employee issues or concerns.
• Manage corrective action/termination activities.

• Medical, Dental, and Vision Insurance program available to all employees.
• 401(k) and Roth retirement savings plan with competitive company match.
• Free Planet Fitness membership – Black Card.
• Fast‑paced, dynamic work environment requiring multitasking.

• Two (2) years supervisor or manager experience in a restaurant or retail environment in a high‑volume atmosphere, or two (2) years Planet Fitness experience preferred.
• Comfortable working a flexible rotating schedule.
• Familiarity with Microsoft Office applications (Word, Excel).
• High School Diploma or equivalent required.
• Manage cash drawer and deposit procedures.
• A Bachelor's Degree in Management or related field, or four (4) years supervisor or manager experience preferred.
• Ability to travel to other clubs as needed.

Ability to talk and hear, sit, stand, and use hands and fingers to handle or feel. Occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 50 pounds and occasionally lift and move objects up to 75 pounds.