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Head of AI-Powered Self-Service Operations
Job in
Beaverton, Washington County, Oregon, 97078, USA
Listed on 2026-07-10
Listing for:
Nike
Full Time
position Listed on 2026-07-10
Job specializations:
-
Management
Change Management, AI Business & Operations -
Business
Change Management, AI Business & Operations
Job Description & How to Apply Below
Nike seeks an experienced leader to define and scale consumer self-service and AI-enabled operations worldwide. You will blend digital operations expertise with AI fluency, product thinking, and people leadership to drive strategic transformations.
The role requires aligning cross-functional partners and delivering measurable business impact while maintaining consumer-centric standards. You will lead initiatives across self-service, conversational AI, automation, knowledge management, and
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