Noticing Services Supervisor

At Epiq
, your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions,
relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI,
you’ll do the most meaningful work of your career and see your impact at scale.

The Noticing Services Supervisor is responsible for overseeing noticing services, ensuring customer satisfaction, and leading a team of professionals. This role involves collaborating with various stakeholders, managing operations support, and maintaining high‑quality standards.

• Oversee noticing services and ensure customer satisfaction.
• Lead and manage a team of professionals.
• Collaborate with various stakeholders to achieve organizational goals.
• Manage operations support and process improvements.
• Monitor and report on key performance indicators (KPIs).
• Ensure compliance with company policies and regulations.

• Education:
  
  Bachelor's degree in Business Administration, Operations Management, or a related field.
• Experience:
  
  3+ years of experience in operations and team leadership.
• Skills:
• Communication
• Microsoft Excel
• Data Entry
• Detail‑Oriented
• Mail Services
• Microsoft Office
• Office Administration
• Operations Support
• People Management
• Print Production
• Prioritization
• Process Improvements
• Professional Collaboration
• Project Coordination
• Self‑Management
• Supervisory Management
• Workflow Organization
• Physical Requirements:
  
  Ability to work in an office environment and perform tasks that may require sitting, standing, and using office equipment.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the requisite employment eligibility verification form upon hire.

The Compensation range for this role is $28.00 to $40.00 USD hourly and may be eligible for an annual bonus. Must be authorized to work in the United States for any employer.

Your specific salary will be determined based on several factors:

• Location‑based market rate for the role
• Your abilities in relation to the job specification
• Performance during screening and interview
• Pay parity with the wider team in the considered location

Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.

To Learn About Epiq's Benefits.

Builds and develops inclusive, high‑performing teams aligned to strategic goals for exceptional talent and business results.

• Focus on employee engagement
• Build a strong talent pipeline

Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.

• Build trust‑based partnerships
• Nurture long‑term relationships
• Remove collaboration barriers
• Celebrate cross‑team success

Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.

• Use storytelling to build buy‑in
• Align communication with organizational goals
• Guild alignment through strong engagement

Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals.

• Use data to identify improvement opportunities
• Make informed decisions
• Align team goals with broader strategy
• Empower teams to manage their own goals
• Translate vision into clear priorities
• Prepare for disruptions with strong change management

Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution.

• Improve workflows for team efficiency
  
  Use clear documentation and expectations
• Resolve issues quickly using data and feedback

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race,…