Socials Specialist

Job#: 3023594

Job Description:

Social Specialist

Location:

Onsite in Beaverton, Oregon

Duration:
Ongoing contract

Pay Rate Max: $18.50

Start Date:

3/30/26

Our Team partners with geographies across the globe to develop strategies, capabilities, tools, and processes that deliver a consistent, brand‑right consumer service experience across all digital platforms.

We are looking for a Social Specialist to join the Experience team. This role focuses on meeting the needs of the individual through premium social brand engagement and service across our owned global social platforms.
This role brings strong team‑first energy, proactive ideas, and exceptional relationship‑building skills to drive our social engagement strategies forward. You are passionate about sport and culture, energized by collaboration, and motivated to inspire our community through authentic 1:1 social conversations and service—delivered in a way only we can.
You will interact directly with consumers, motivating them to reach their athletic goals, affirming their choice of our products, and inspiring deeper engagement with our digital and social ecosystem. You will maintain the brand voice, uphold brand and community standards, and help create outcomes where everyone wins—our company and its consumers.

• Proactively monitor and respond to brand engagement and service opportunities across our owned and unowned global social accounts and message types
• Deliver very strong copywriting across community and social channels, adapting tone and voice for different platforms and audiences
• Ensure all replies reflect our brand voice, values, and storytelling standards
• Support and manage community engagement for brand and sport‑led campaigns , launches, and key moments
• Identify opportunities to participate authentically in sport, cultural moments, and social conversations
• Monitor social and community trends, conversations, and sentiment across platforms and participate in trend reporting, insights sharing, and crisis management
• Proactively generate ideas and inputs to evolve and strengthen our social engagement strategies
• Foster strong internal and external relationships, contributing ideas that elevate team performance, collaboration, and impact
• Moderate community spaces using our policies to ensure a respectful, inclusive, and on‑brand environment
• Support issue identification and provide consumer support to resolve consumer issues, including product inquiries, post‑purchase support, troubleshooting, and escalations
• Participate in command centers and campaign‑specific conversation management
• Contribute to standard operating procedures, playbooks, tooling development, and quality calibrations

• Bachelor’s degree or an equivalent combination of relevant education, experience, and training
• Strong understanding of major social platforms, including platform‑specific behaviors, formats, and best practices
• Excellent written and verbal communication skills, with proven copywriting strength
• Strong collaboration skills and a proactive, idea‑driven mindset
• Demonstrated ability to work independently and thrive in a fast‑paced, team‑based environment
• Proven problem‑solving, analytical skills, and attention to detail
• Strong customer service orientation with the ability to handle sensitive consumer interactions with empathy and professionalism
• Comfort navigating digital tools, platforms, and Mac/PC environments
• Ability to read, speak, and understand English

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Email at [email protected] or call 844‑463‑6178.