NW Territory Account Manager - Toughbook

Overview

NW Toughbook Mobility Territory Account Manager is responsible for developing and executing winning sales and territory strategies across small, medium, and large enterprise accounts. This role requires a deep understanding of challenges facing key markets including Warehouse Automation, Automotive Service Bay, Manufacturing, Field Service, and Field Sales Optimization. The Territory Account Manager will establish collaborative partnerships between clients, Panasonic, and an ecosystem of VARs, third‑party product vendors, and ISVs to drive meaningful customer value.

The assigned territory comprises Northern California, Oregon, Washington, Idaho, Montana, Wyoming.

At Panasonic Connect, we connect the power of people and technology to change work, advance society and help connect to tomorrow. Empathy, results, relentlessness and teamwork are the foundations of the Panasonic Connect Culture. Our mission is to elevate the employee experience by empowering individuals to use their voice and have a positive impact on our business.

Value Proposition and Customer Engagement

• Communicate Panasonic Connect value proposition —  Why Panasonic  — through engaging presentations and conversational meetings, leading with solutions rather than hardware.
• Develop and facilitate customer relationships while creating opportunities within territory accounts.

Customer Satisfaction and Account Management

• Make customer satisfaction a principal goal within the territory.
• Host quarterly key customer reviews and strategy sessions with all top Panasonic accounts.
• Act as the account manager for tablet and laptop projects from initiation through delivery, interfacing with customers and key partners (VARs and ISVs), as well as internal Panasonic resources including Professional Services, Project Management, Field Engineering, Software Solutions, Supply Chain, and Senior Management.

Sales Reporting and Forecasting

• Provide timely, accurate, and complete sales reports and forecasts.
• Maintain and update sales opportunities in Salesforce for accurate forecasting for the executive team, supply chain, and factories.
• Analyze each sales opportunity to generate accurate forecasts of products and services.

Business Development

• Expand Panasonic's footprint by identifying and closing new prospects.
• Identify new products and solutions to address increasingly complex industry demands.

Scope

• Responsible for a specific revenue amount within the territory from end users and partners for the Enterprise vertical (North West region and assigned strategic accounts).

Education and Experience

• Bachelor's degree in Business Management, Marketing, or a related discipline.
• Fully qualified outside sales account manager with 5+ years of documented sales experience in a similar industry.
• Working knowledge of mobile computing products and services.
• Understanding of company cultures and professional networks for resolving a variety of issues aligned with Panasonic's Basic Business Principles.
• Ability to articulate product portfolios and their connectivity as a complete solution.

Key Competencies

• Resource Management – Understands and leverages informal organizational structures; makes work‑related contacts and collaborates with internal and external resources to accomplish company goals; asks direct questions and consults available resources before taking action.
• Strategic Thinking – Takes a systematic approach to problem‑solving by understanding end‑to‑end value; accurately determines the length and difficulty of tasks and projects; sets clear, realistic, and time‑bound objectives aligned with long‑term business growth; breaks work down into process steps and sets priorities and time parameters accordingly.
• Executive with Passion – Makes personal sacrifices and expends extraordinary effort to complete assignments; represents the company in a professional manner; is self‑directed and takes initiative without requiring direction.
• Leadership – Works cooperatively with others and demonstrates strong interpersonal and communication skills; works effectively with a wide range of individuals; makes decisions independently and operates without…