Sales Consultant Trainee

Car Max is hiring a Sales Consultant Trainee to learn our customer-first, no-haggle sales model. In this entry-level role, you'll greet customers, learn our inventory and financing options, and guide buyers through vehicle selection, test drives, and purchase steps with honesty and transparency. You'll receive structured training, coaching, and product knowledge to build confidence in retail automotive sales. Working in a fast-paced, team-driven environment, you'll support online and in-store customers, maintain showroom standards, and help deliver an exceptional, stress-free car-buying experience.

Responsibilities

• Learn and follow Car
• Max's no-haggle sales process
• Greet and engage customers in the showroom and on the lot
• Understand vehicle inventory, features, and pricing
• Guide customers through vehicle selection and test drives
• Explain financing and protection options clearly and ethically
• Support online and in-store customer inquiries
• Complete sales paperwork accurately and efficiently
• Maintain showroom and lot appearance standards
• Collaborate with team members to meet sales goals
• Participate in ongoing training and coaching sessions

Required Skills

• Customer service
• Retail sales
• Consultative selling
• Basic auto product knowledge
• Point-of-sale and CRM systems
• Communication skills
• Negotiation and closing basics
• Time management
• Data entry and documentation
• Conflict resolution